Walser Toyota - Service Center

Nice check in experience, except the seemed in by phone seemed to take longer. Waiting area is excellent. I like the video. seemed to take longer. Waiting area is excellent. I like the video. More

I was told my filters were all good. I knew the cabin filter needed replacing. The service guy apologized many times. He brought the Manager over and he didn't say one word to me. The Ma I knew the cabin filter needed replacing. The service guy apologized many times. He brought the Manager over and he didn't say one word to me. The Manager and 2 service guys looked at the filter. The one service guy said they will replace at no charge. The manager looked at the filter in the engine, didn't say anything because the service guys took. The manager just walked away.The is the first and last time I will be taking my vehicle there. Thanks More

Best Toyota service dealership in the Twin Cities. Been to the other ones. Not even close. Been to the other ones. Not even close. More

They are flexible about appointment times and always get me in on time. My Walser purchase is a 2011 RAV 4 which I bought used. It's been a great car fpor over 95000 miles. me in on time. My Walser purchase is a 2011 RAV 4 which I bought used. It's been a great car fpor over 95000 miles. More

One star and one stars for every visit here on out until you get me my GD promised second key fob! This was the second visit in a row where it was promised, but not delivered. you get me my GD promised second key fob! This was the second visit in a row where it was promised, but not delivered. More

Work completed on time. Service representative was helpful and professional. Waiting area was comfortable and clean. Service representative was helpful and professional. Waiting area was comfortable and clean. More

Service was as expected. Service advisor was polite and informative. Process was efficient for being a busy time of morning Service advisor was polite and informative. Process was efficient for being a busy time of morning More

More than half of the time I was at the dealership, they were selling the extended warranty and wasted my time saved. Asked sales person to follow up with me because I made a few changes. She never responde were selling the extended warranty and wasted my time saved. Asked sales person to follow up with me because I made a few changes. She never responded back to me and when I got there, she said she told me the day I came to visit. Not professional or understanding of my time and budget. More

They explained exactly what was happening, it took less time than they had estimated, and as always everything was done well time than they had estimated, and as always everything was done well More

The staff is very friendly and the waiting area is comfortable. Everything is straightforward. Worth driving past the others to get there. comfortable. Everything is straightforward. Worth driving past the others to get there. More