Walser Toyota - Service Center

Work completed on time. Service representative was helpful and professional. Waiting area was comfortable and clean. Service representative was helpful and professional. Waiting area was comfortable and clean. More

Service was as expected. Service advisor was polite and informative. Process was efficient for being a busy time of morning Service advisor was polite and informative. Process was efficient for being a busy time of morning More

More than half of the time I was at the dealership, they were selling the extended warranty and wasted my time saved. Asked sales person to follow up with me because I made a few changes. She never responde were selling the extended warranty and wasted my time saved. Asked sales person to follow up with me because I made a few changes. She never responded back to me and when I got there, she said she told me the day I came to visit. Not professional or understanding of my time and budget. More

We scheduled an appointment in advance and drove up from an hour away because we purchased the oil change package with our new car. Despite being on the schedule the service department did not have a filter an hour away because we purchased the oil change package with our new car. Despite being on the schedule the service department did not have a filter for our car and had to drive to another location to pick on up. This obviously added some time to the oil change. However even when subtracting the driving time and going in to get the filter they would have spent 90 minutes for an oil change and tire rotation. We ended up being at the dealership for 2.5 hours. On a side note we are in the market to buy another car but could not manage to get anyone’s attention inside the dealership because the employees were on their tablets or speaking with each other. Even though we literally spent at least 15 minutes looking at the used hybrid Sienna directly in front of the sales team’s desks. More

Everyone was very helpful and communicated often. It allowed me to know what to expect for repairs and cost It allowed me to know what to expect for repairs and cost More

They explained exactly what was happening, it took less time than they had estimated, and as always everything was done well time than they had estimated, and as always everything was done well More

The staff is very friendly and the waiting area is comfortable. Everything is straightforward. Worth driving past the others to get there. comfortable. Everything is straightforward. Worth driving past the others to get there. More

You didn’ wash my car you didn’t check any mechanical problem or tires air problem or tires air More

There is a reason we stay with Bloomington Walser Toyota- great service, fair price, job well done ! great service, fair price, job well done ! More

Thankyou for the great and efficient service on my recent 10K service checkup. Michael Alovera was so kind, helpful, and knowledgeable. 10K service checkup. Michael Alovera was so kind, helpful, and knowledgeable. More