Walser Toyota - Service Center

Asked for inspection. Told $4,500 for timing chain cover replacement. Went to another shop, they found dipstick tube removed from oil pan, $185 job. I asked for inspection Told $4,500 for timing chain cover replacement. Went to another shop, they found dipstick tube removed from oil pan, $185 job. I asked for inspection, they never checked my oil or they purposely removed dipstick tube to tell me I needed timing chain cover replacement. Either way I’d never go back! More

This was the second attempt to get some recall work completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it wo completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it would take 3 hours, I was told that it would take no more than two. So I decided to stay and wait for it. I drove in the service door at 7 am,and left a little after 9 AM. I drove away happy this time! Thanks! More

Service was quoted at 3hours and took 2 days with no explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time. I live 70 miles away. During the full pump service they called and said lights were coming on and they would need to do a diagnostic test for $200. It was ridiculous. More

The service I received was commendable in all respects. I was kept advised of the status of the work done on my car. And they knew that I had a time-line within which to have the work done. I was kept advised of the status of the work done on my car. And they knew that I had a time-line within which to have the work done. More

Quinn is professional, acknowledging and solving problems quickly. I would recommend him to my friends and family. Love Walser Toyota quickly. I would recommend him to my friends and family. Love Walser Toyota More

Great experience in buying a used vehicle and the follow up service repairs it needed- we will recommend this dealership! up service repairs it needed- we will recommend this dealership! More

Efficient, friendly service. I have a wonderful 2012 RAV4 and plan on driving it forever! I have a wonderful 2012 RAV4 and plan on driving it forever! More

I was able to schedule my appointment on line for the exact date and time that I wanted. I love the new building and the customer service was amazing!! exact date and time that I wanted. I love the new building and the customer service was amazing!! More

Facility very comfortable an, clean and snack options, coffee maker good. The staff were helpful and knowledgeable. coffee maker good. The staff were helpful and knowledgeable. More

Very disorganized. Did not wash car. Difficult to reach advisor .Was not on time with forecasted time .Not directed where to sit Did not wash car. Difficult to reach advisor .Was not on time with forecasted time .Not directed where to sit More