Walser Toyota - Service Center

Had to have car towed to dealership over weekend - appreciated call first thing Monday morning. Replaced blown out tire, lined up the front end, checked to make sure no other damage, and washed me car appreciated call first thing Monday morning. Replaced blown out tire, lined up the front end, checked to make sure no other damage, and washed me car - all by 1 pm More

Service department customer service needs improvement and communication with sales department. Not making customers come back twice! communication with sales department. Not making customers come back twice! More

Excellent service and friendly staff. The ride to home and back is an excellent option. The ride to home and back is an excellent option. More

Called the service department regard seeing fluid on my garage floor after my vehicle was serviced. Spoke on the phone with a gal at front desk and was forwarded to the service department. No one picked garage floor after my vehicle was serviced. Spoke on the phone with a gal at front desk and was forwarded to the service department. No one picked up the call and the call went straight to voicemail. Let my name and phone number and requested a call back to discuss the fluid on my garage floor. Received no call back from anyone at the service department regarding my after service concern. Disappointed in the quality of service I received and will not be using Walser service in the future. More

The service is always at its best. I appreciate all the help and advice you give to your customers. I appreciate all the help and advice you give to your customers. More

Quinn is professional, acknowledging and solving problems quickly. I would recommend him to my friends and family. Love Walser Toyota quickly. I would recommend him to my friends and family. Love Walser Toyota More

The service I received was commendable in all respects. I was kept advised of the status of the work done on my car. And they knew that I had a time-line within which to have the work done. I was kept advised of the status of the work done on my car. And they knew that I had a time-line within which to have the work done. More

Asked for inspection. Told $4,500 for timing chain cover replacement. Went to another shop, they found dipstick tube removed from oil pan, $185 job. I asked for inspection Told $4,500 for timing chain cover replacement. Went to another shop, they found dipstick tube removed from oil pan, $185 job. I asked for inspection, they never checked my oil or they purposely removed dipstick tube to tell me I needed timing chain cover replacement. Either way I’d never go back! More

This was the second attempt to get some recall work completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it wo completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it would take 3 hours, I was told that it would take no more than two. So I decided to stay and wait for it. I drove in the service door at 7 am,and left a little after 9 AM. I drove away happy this time! Thanks! More

Service was quoted at 3hours and took 2 days with no explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time. I live 70 miles away. During the full pump service they called and said lights were coming on and they would need to do a diagnostic test for $200. It was ridiculous. More