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Walser Toyota - Service Center

Bloomington, MN

4.2
2,041 Reviews

2,041 Reviews of Walser Toyota - Service Center

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February 05, 2025

Had to have car towed to dealership over weekend - appreciated call first thing Monday morning. Replaced blown out tire, lined up the front end, checked to make sure no other damage, and washed me car More

by rjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember - I believe first name was Brendan or something similar and last name Smoot or something similar
February 05, 2025

Service department customer service needs improvement and communication with sales department. Not making customers come back twice! More

by smith801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brenden stroot
February 05, 2025

Excellent service and friendly staff. The ride to home and back is an excellent option. More

by cruznfwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Frey
February 05, 2025

Called the service department regard seeing fluid on my garage floor after my vehicle was serviced. Spoke on the phone with a gal at front desk and was forwarded to the service department. No one picked More

by david.d.nguyen952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David ?
February 05, 2025

The service is always at its best. I appreciate all the help and advice you give to your customers. More

by rhernandez1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
February 04, 2025

Quinn is professional, acknowledging and solving problems quickly. I would recommend him to my friends and family. Love Walser Toyota More

by Nguyenhieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
February 04, 2025

The service I received was commendable in all respects. I was kept advised of the status of the work done on my car. And they knew that I had a time-line within which to have the work done. More

by CKUHLMANLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 04, 2025

Asked for inspection. Told $4,500 for timing chain cover replacement. Went to another shop, they found dipstick tube removed from oil pan, $185 job. I asked for inspection More

by Psssolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
February 04, 2025

This was the second attempt to get some recall work completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it wo More

by mtolson8232
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Stroot
February 04, 2025

Service was quoted at 3hours and took 2 days with no explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time More

by brigandkrisknott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan, Gavin
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