Walser Toyota - Service Center

The service department is terrible. I drove up and I counted 16 personnel behind desks and it took over 10 minutes to even be acknowledged. My vehicle was there because of issues with t I drove up and I counted 16 personnel behind desks and it took over 10 minutes to even be acknowledged. My vehicle was there because of issues with the 14” media center. They were unable to resolve my issue but along the way I was laughed at, treated rudely and even asked what I wanted them to do. I was promised one thing by one person and the next was unable to deliver and quite frankly acted like he didn’t even want to try. It is just so poorly run. My wife and I have purchased over 20 vehicles there but this could possibly be my last after the service (lack thereof) I received and how rudely I was treated. Worst experience at a car dealership ever. More

All the men who helped us were extremely polite and helpful. Even though our needs were fairly simple, we got thorough attention. helpful. Even though our needs were fairly simple, we got thorough attention. More

Prompt rely over the phone, able to speak with a service advisor about an intermittent error code. Scheduled the likely repair, diagnosed and fixed. Great service. I drive an extra 30 minutes to Walser beca advisor about an intermittent error code. Scheduled the likely repair, diagnosed and fixed. Great service. I drive an extra 30 minutes to Walser because my normal Toyota dealer would not respond to my phone call. More

I bought the car from Walser and it was the first blue 2005 Prius in the Twin Cities. It was from the show downtown. I am still driving this car and love it. I have may service done by Walser also and 2005 Prius in the Twin Cities. It was from the show downtown. I am still driving this car and love it. I have may service done by Walser also and I keep this car running. I request quotes on services for keeping my car running safe and well. They did and do a great job. More

Very efficient service and complete description of. What had to be done. Enough said mow What had to be done. Enough said mow More

In and out quickly. Helpful staff. Beautiful new building. Fun to visit. Will keep coming back. Helpful staff. Beautiful new building. Fun to visit. Will keep coming back. More

Modern and well laid out for customers. Service was quick, but expensive! Very polite service techs. Service was quick, but expensive! Very polite service techs. More

Great service. The advisor was friendly and very helpful. Tyler Haford is an great advisor. The advisor was friendly and very helpful. Tyler Haford is an great advisor. More

Good to work with. Have a great customer service and care about the customers he work with Have a great customer service and care about the customers he work with More

Fantastic service and great new facility! They finished working on my vehicle faster than anticipated. They finished working on my vehicle faster than anticipated. More