Walser Toyota - Service Center

Service was so great. Staff is so kind and always helpful. I always visit same location irrespective of distance. Staff is so kind and always helpful. I always visit same location irrespective of distance. More

Didn’t diagnose the issue I presented and tried to charge me for an issue that doesnt exist. I’ll never bring my car back here again. me for an issue that doesnt exist. I’ll never bring my car back here again. More

I had an appointment and I knew the service was supposed to take 2 - 2 1/2 hours. I was offered a Lyft ride to Good Earth so I could have lunch while waiting. After more than 2 1/2 hours, I checked online to take 2 - 2 1/2 hours. I was offered a Lyft ride to Good Earth so I could have lunch while waiting. After more than 2 1/2 hours, I checked online for the status. Then I got a call from the service manager. They couldn't find the part that was ordered the previous week. I had to take a Lyft to the dealership before getting one home. Service Manager couldn't figure out how to order a Lyft to take me directly home from Good Earth. I was told they would send a Lyft to pick me up the following day when my car was done. More

Thought I was buying a good used truck but turns out it was not. Broke down 2 weeks after buying it. They did the bare minimum to fix it. Got it back and it’s still having issues. Had a mechanics look at was not. Broke down 2 weeks after buying it. They did the bare minimum to fix it. Got it back and it’s still having issues. Had a mechanics look at it and they found a misfire on cylinder 7. Brought it back, they state they couldn’t find it. So now I have a truck with a misfire that can go at any moment and it’ll be an expensive fix. Called and they are not willing to work with me. More

Service was great as usual. I had mistakenly made my appointment at Walser Buick and yet the gentleman was able to squeeze me in at my early 7am time. All was fine. I had mistakenly made my appointment at Walser Buick and yet the gentleman was able to squeeze me in at my early 7am time. All was fine. More

David Diaz was terrific: He was professional, flexible and personable, and highly responsive. He even addressed a separate service issue upon pick-up, resolving an air filter problem. Bravo! and personable, and highly responsive. He even addressed a separate service issue upon pick-up, resolving an air filter problem. Bravo! More

Great salesman, assisted in finding perfect vehicle for me. Smooth purchase process. Very happy with my experience. me. Smooth purchase process. Very happy with my experience. More

Excellent as always! Wouldn't think of going any other place. Love the new building! Thank you! Wouldn't think of going any other place. Love the new building! Thank you! More

Got my car in immediately at time of appointment, good communication on cost, services, clear video, and timely completion. communication on cost, services, clear video, and timely completion. More

Another Toyota dealer in the Mpls Metro included touch-up paint with my last used car purchase. I was hoping Walser Toyota would do the same. The salesman I’m dealing with said no. Hoping they change thei paint with my last used car purchase. I was hoping Walser Toyota would do the same. The salesman I’m dealing with said no. Hoping they change their minds to include a small amount of paint that would cost them next to nothing. Please and thank you! More