Walser Toyota - Service Center

The service was excellent! Emily kept my posted thru my whoe wait which was not long. Emily kept my posted thru my whoe wait which was not long. More

I had a scheduled appointment that took 2. 5 hrs for an oil change and tire rotation. There was no communication from Brenen after the initial hour that he had quoted it would take to get back 5 hrs for an oil change and tire rotation. There was no communication from Brenen after the initial hour that he had quoted it would take to get back into my vehicle. at One hour and 45 minutes, I texted him and he said they were behind and were working on it. My vehicle was not inside the shop long enough to even melt the ice that was on the windshield. I am fairly confident that they changed the oil outside and did not rotate the tires. Usually service is slow at this dealer but not like this. The lack of communication and the attitude of how long it took was dis-heartening. Unfortunately I have many more oil changes to use there that I purchased with the vehicle. More

Lyft ride is wonderful service writer was great. Service was finished when promised and return ride picked me up. Love your service department Service was finished when promised and return ride picked me up. Love your service department More

Service was good but I thought the Uber drive was going to kill me with his driving to get me to Walser before the shop closed at 6 pm. to kill me with his driving to get me to Walser before the shop closed at 6 pm. More

Good service what more need be said thanks and have a good holiday season and new yes good holiday season and new yes More

Great experience from the start to finish. Prompt and professional, clean and comfortable waiting area. Prompt and professional, clean and comfortable waiting area. More

A very nice renovated dealership. However service charges are on the high end. Did not get a free car wash though requested + did not hear from advisor until advised to pick up the ca However service charges are on the high end. Did not get a free car wash though requested + did not hear from advisor until advised to pick up the car that one piece of equipment was recommended to be changed. Will avoid scheduling service on a Friday in the future. Not my best experience at this dealership. More

great facility and easy to find an appointment , good place to work remote. maybe offer a better coffee machine with more choices like tea. place to work remote. maybe offer a better coffee machine with more choices like tea. More

Everything went smoothly. Good communication during the process. Job was done when they said it would be. Good communication during the process. Job was done when they said it would be. More

I've been going to Walser for almost 20 years. It's an excellent dealership and I recommend it. It's an excellent dealership and I recommend it. More