2,052 Reviews of Walser Toyota - Service Center
everyone treated me very well even with my long wait for my car work that I agreed to have done the only problem i still have is with my phone which did not ask for help on my car work that I agreed to have done the only problem i still have is with my phone which did not ask for help on More
A very impressive service center with comfortable accommodations in the waiting area. Our service representative was very informative and also looked for best maintenance specials available for us. accommodations in the waiting area. Our service representative was very informative and also looked for best maintenance specials available for us. More
Even after asking for full inspection its not done and later they did and introduced another problem in vehicle, and on calling they are unable to prioritize the request, and not welcoming at all. later they did and introduced another problem in vehicle, and on calling they are unable to prioritize the request, and not welcoming at all. More
This was my first time using Walser Toyota Service. The facilities are nice, the people friendly, and the work done addressed my concerns. When the final bill came together, the already higher base p The facilities are nice, the people friendly, and the work done addressed my concerns. When the final bill came together, the already higher base price combined with additional shop charges made for a wheel alignment price that was 50 percent higher than a nearby Toyota Dealer. The higher prices will probably keep me away in the future. More
Ok, nothing special, slow service. After I drive in I sat in my car for 10 minutes before anyone greeted me. , I was not notified when my car was done, was told it would be done at 130 After I drive in I sat in my car for 10 minutes before anyone greeted me. , I was not notified when my car was done, was told it would be done at 130, at 215 I had to go and find someone to see if my car was done or not. No mobile notification and nobody came to the lobby to find me. More
Ridiculous pricing for requested work by longtime customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer s customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer service person and a technician who were mad at one another for not communicating and responding to one another’s messages. Unprofessional. More
Year after year, Walser Toyota has provided exceptional service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including the service department and the "new car lot" is now inside. I often walk to the nearby Denny's to have a meal while my car is being serviced. With the exception of a short distance between buildings, that entire walk is now sheltered from the weather. As usual, I scheduled the appointment online. When I arrived, a staff member directed me where to park, then within two minutes I was greeted by staff from the service desk. Tyler was a pleasure to talk with. He was exceptionally skilled and extremely helpful. The work was completed well ahead of schedule. Thankyou! More
I believed that my heater wasn’t working properly. Although the staff did not think it was faulty, they did check it out and were kind and polite. They said to return if it doesn’t heat when turne Although the staff did not think it was faulty, they did check it out and were kind and polite. They said to return if it doesn’t heat when turned way up. More