Walser Toyota - Service Center

I stood at my car for several minutes while none of the 15 service center employees were available to check me in. Then was told to move my car, which in previous visits to this dealership was done by an e 15 service center employees were available to check me in. Then was told to move my car, which in previous visits to this dealership was done by an employee. When I was finally checked in the person checking me in was so nice, otherwise this ranking would have been quite a bit lower. A bit frustrated that my car with only 35k miles is already "needing" extras _ new tires, air filters, etc. I have loved Toyota for providing a quality car that lasts. Wonder what it will "need" at 100k? Will likely try another dealership to see if I actually need all the products/services proposed. More

The rep did not come find us in the waiting area like we were told would happen. 20 min after the app alerted that my car was unlocked, I realized that my car had been completed and was waiting for pickup. were told would happen. 20 min after the app alerted that my car was unlocked, I realized that my car had been completed and was waiting for pickup. I had to then go find my rep to get my car. Once I got my car back, I found that my mirrors and seat had to be readjusted back to my settings. More

The place, the staff, they are all great all in all the service two thumbs up service two thumbs up More

The new facility was nicely appointed. The staff was awesome and I was able to get in the same day I called. The staff was awesome and I was able to get in the same day I called. More

Brendan in service was professional, friendly, and knowledgeable. I would recommend him and Walser to family and friends. knowledgeable. I would recommend him and Walser to family and friends. More

La verdad que últimamente el servicio está muy mal antes era de 10 ahora es -1 muy decepcionante era de 10 ahora es -1 muy decepcionante More

Recently found a nail in my tire after hours. Was able to schedule service for the next day. My service advisor Marcus was very helpful and explained my service options. Had a good service experi Was able to schedule service for the next day. My service advisor Marcus was very helpful and explained my service options. Had a good service experience. Very nice facility. More

They did a great job on service oil change and tire repair They did a Quick and transparent with everything thanks repair They did a Quick and transparent with everything thanks More

Has a tire rotation. All four wheels had loose lug nuts. Drive home in traffic on the freeway when I felt the vibration. Scared shi@tless. Pulled over and tighten the lug All four wheels had loose lug nuts. Drive home in traffic on the freeway when I felt the vibration. Scared shi@tless. Pulled over and tighten the lug nuts. Called walser and the manager apologized and said he’d refund the invoice. Still don’t see it in my credit card. Will never go back to Walser again even though I have bought 4 Camrys since 2004. More

Stood around for a solid 15 minutes waiting to pick up my car. No one acknowledged me, despite most employees sitting around doing nothing. I said “excuse me” to Marc, who just looked at me, and when I asked car. No one acknowledged me, despite most employees sitting around doing nothing. I said “excuse me” to Marc, who just looked at me, and when I asked if I was in the right spot or even in line at all, he just said “yeah” and didn’t even ask if he could help. I bought my last two cars at Walser Toyota, and haven’t brought them ANYWHERE else for service. That all changed yesterday. Never again will I visit this dealer for anything whatsoever. More