2,256 Reviews of Walser Toyota - Service Center
This was not a good experience. Did not receive video until after charge and concerns were not addressed. Check lights were still on after leaving when it was my main concern. Rep c Did not receive video until after charge and concerns were not addressed. Check lights were still on after leaving when it was my main concern. Rep could not explain problems with vehicle and severity. More
The service was great, but the prices for an oil change, and tire rotation was pretty expensive. I was a little shocked! and tire rotation was pretty expensive. I was a little shocked! More
Service team did a great job. I am very disappointed in Michael Wiggins he said he would take care of an issue and has never followed up. Not Impressed. I am still waiting to h I am very disappointed in Michael Wiggins he said he would take care of an issue and has never followed up. Not Impressed. I am still waiting to hear back from him. More
Professional. Need to communicate with customer when job is not completed in quoted time. I was told 1.5 hours and I had to ask status after 1.75 hours and it took Need to communicate with customer when job is not completed in quoted time. I was told 1.5 hours and I had to ask status after 1.75 hours and it took another 30 minutes after that. I was only having a flat tire repaired. More
Jesse was most helpful. But Emily was the best! She tutored us to use phones and kindle in the car. I think her last name is Watson. Give her a raise! But Emily was the best! She tutored us to use phones and kindle in the car. I think her last name is Watson. Give her a raise! More
If you want to avoid talking to someone in the this is the place, everything is automated. My service rep didn't seem to really care. Replaced an interior light, but missed two other lights. Not 100% the the place, everything is automated. My service rep didn't seem to really care. Replaced an interior light, but missed two other lights. Not 100% they actually rotated my tires. This dealership use to do video inspections. Not anore. Just disappointed about the level of customer service. More