Walser Toyota - Service Center

Prompt courteous service. Service personnel provide excellent service recommendations. Work was completed within the time frame estimated and at the estimated cost. The new Service personnel provide excellent service recommendations. Work was completed within the time frame estimated and at the estimated cost. The new service facility is outstanding!!! More

Quick, on time service. Inspection video was great. Good customer service ethic. Nice new building. Inspection video was great. Good customer service ethic. Nice new building. More

100% Guaranteed that this Toyota Dealership is the right one to do Business with, hands down! one to do Business with, hands down! More

Robert Bertini was great in getting me in without an appt. to take care of a tire leak I had. appt. to take care of a tire leak I had. More

Marc Potter(? ) was an awesome service representative who took care of my needs, pointed me towards a good deal on tires, and answered all of my questions about the ) was an awesome service representative who took care of my needs, pointed me towards a good deal on tires, and answered all of my questions about the different services intelligently and in a way I understood. Very smooth, professional, and friendly. More

Nice new waiting room, with comfortable couches. The team is profationales, nice and so respectful. The team is profationales, nice and so respectful. More

Jason Colbert was a great service rep. I went in for 5000mile service, and I informed Jason that the wireless charger was not working as it should. He tested it and said that it might be I went in for 5000mile service, and I informed Jason that the wireless charger was not working as it should. He tested it and said that it might be outdated and ordered a new one to be installed. Also the facility is very nice, and my kids was not happy that I went there without them. More

Excellent Job, well done she was very easy to work with thank you for axing. thank you for axing. More

I was very disappointed in your service department sign up and service I experienced. The phone tree and switching to various people to set up an appointment takes way too long when one person should be ab up and service I experienced. The phone tree and switching to various people to set up an appointment takes way too long when one person should be able to handle this process. it seems like the automation serves your purposes, but not the customer's. Once I brought my van in for service, and although I brought it in 25 minutes early, and I was told the service would most likely take less than one hour, I waited one hour and 20 minutes before getting my van. And then, only because I went out and asked the service tech about my van. He said it had been done for a while, but he got busy/distracted. There were plenty of people standing around who could have come out to the waiting area and told me the van was ready. Another issue was that In addition to an oil change I requested a tire rotation. When I picked up the van the rotation had not been done because they said the tread wear was too much for them to rotate the tires. So, if they didn't rotate the tires, it seems to me the wait time for my van to be done should not have taken so long, and it someone's fault I waited extra time to pick up my van. More

As usual it is good and everybody who is involved helped me. Got good discount too. me. Got good discount too. More