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Walser Toyota - Service Center

Bloomington, MN

4.2
2,041 Reviews

2,041 Reviews of Walser Toyota - Service Center

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May 25, 2025

The service person narrating the video of my vehicle's inspection was unintelligible at least in part because of his accent. But all these technicians should be given some training in how to speak when re More

by SWOOSE001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Wong
May 25, 2025

Service is always great. I never have an issues. Keep up the good work everubody More

by KSCHILTGEN
Recommend Dealer
Yes
Employees Worked With
Moses
May 25, 2025

I was a bit disappointed in my latest service visit. I did not get the video inspection until I was told the car was ready for pickup. When I went to pick it up I was told it needed more work including More

by KENWENZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

We had pre-paid to swap out 4 tires + rims on a new vehicle. Service called to schedule the work. Upon arrival they said they only had 3 of the 4 tires so they had to get one from a sister shop. On More

by dex0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kela smith
May 23, 2025

Made a big deal about them not moving my driver's seat because I have a bad back and there's no seat memory, they promised me they wouldn't move the seat, and then did anyway. This will cost me days of ag More

by inaistat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler. One star out of five. Should've apologized and offered adequate compensation, blew me off with a free oil change like it was no big deal. It's a HUGE deal.
May 23, 2025

The vehicle inspection revealed that the cabin air filter and engine air filter were both dirty and should be replaced. When I checked out, I was surprised that the filters both included labor charges. I com More

by NOSRALDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The notice i received from you was: Service required. Oil needs change. When I got to the service center I was told, my service agreement was expired, the car did not need oil, only tires need rotating More

by miyamoto.neil
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The service staff are always courteous and I appreciate the video of the exam and the recommendation (my air filters were due for replacement). The text notifications are useful for me as I tend to move ar More

by 20VALVE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden in service
May 23, 2025

Bloomington walser toyota provides professional service, friendly staff, and overall helpfulness. Customers also appreciate the clean facility More

by JEYJEY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Benson
May 22, 2025

Paid a fortune for diagnostics. Quoted $10,000 for exhaust fix. Never got back to me regarding steering rack More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know that person
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