Walser Toyota - Service Center

Jason did an excellent job, he promptly coordinated with warranty and getting the expenses covered warranty and getting the expenses covered More

Love Toyota. Love your new bldg! Long time customer and always will be. First Toyota bought at your Southtown location. Love your new bldg! Long time customer and always will be. First Toyota bought at your Southtown location. More

Waited for less time than they said it would take to get the work done. Nice new facility! the work done. Nice new facility! More

Service was very good & professional. The work that needed to be done on my car was explained clearly The work that needed to be done on my car was explained clearly More

Service department as a whole was relatively fast however the entire dealership comes off as unorganized and has very poor communication. The scheduling department is less than ideal making it difficult to the entire dealership comes off as unorganized and has very poor communication. The scheduling department is less than ideal making it difficult to make appointment and trying to schedule over the phone the representative was short and rude More

Good service. Marc Potter was very pleasant to work with. Talked me into spending more than I planned but hoping I remember to use the services I purchased ahead o Marc Potter was very pleasant to work with. Talked me into spending more than I planned but hoping I remember to use the services I purchased ahead of time. The remodeled waiting area is very nice. More

Drake is terrific! Appreciate his excellent service on 8/15 & 9/13! Can tell he’s a customer favorite Appreciate his excellent service on 8/15 & 9/13! Can tell he’s a customer favorite More

Excellent service Been leading from walser for over 25 years Very helpfull. . Great follow up years Very helpfull. . Great follow up More

No communication skill the service personnel asked if I wanted a car and I said yes but my car wasn’t washed also on my the stem valve cap is missing all 4 of the tires are different psi’s wanted a car and I said yes but my car wasn’t washed also on my the stem valve cap is missing all 4 of the tires are different psi’s More

I arrived for my appointment and was greeted in a friendly, professional manner. I was told how long I might expect to wait since I was remaining at the dealership for the car. I was told to expect friendly, professional manner. I was told how long I might expect to wait since I was remaining at the dealership for the car. I was told to expect a video assessment describing the multipoint inspection of my car by the technician but that did not happen. I appreciated the availability of coffee and water and a comfortable place to wait for my car. When the car work was completed, I was given a printed summary of the inspection and it was reviewed with me and the inspection did not indicated any need for immediate follow up. I was disappointed that this was the second time in a row that my car was not washed after it was serviced even though the weather was clear. Over the previous 16 years, my car had always been washed after it was serviced unless it was raining or snowing. I hope that nice touch has not stopped. More