Walser Toyota - Service Center

I arrived for my appointment and was greeted in a friendly, professional manner. I was told how long I might expect to wait since I was remaining at the dealership for the car. I was told to expect friendly, professional manner. I was told how long I might expect to wait since I was remaining at the dealership for the car. I was told to expect a video assessment describing the multipoint inspection of my car by the technician but that did not happen. I appreciated the availability of coffee and water and a comfortable place to wait for my car. When the car work was completed, I was given a printed summary of the inspection and it was reviewed with me and the inspection did not indicated any need for immediate follow up. I was disappointed that this was the second time in a row that my car was not washed after it was serviced even though the weather was clear. Over the previous 16 years, my car had always been washed after it was serviced unless it was raining or snowing. I hope that nice touch has not stopped. More

Service was good, but I didn’t receive a video of the technician checking things like they said I would technician checking things like they said I would More

New facility is very nice. Service was quick and I love the video that’s sent by the technicians Service was quick and I love the video that’s sent by the technicians More

Came in for a 20,000 mile service and never got tires rotated or pressure. I hope the other items were taken care of rotated or pressure. I hope the other items were taken care of More

Nice new facility. Good people to work with. Will go back. Bought our car ther in 2014 Good people to work with. Will go back. Bought our car ther in 2014 More

Asked about a car wash. I said yes. But never got one. I had an appointment annd was on time but then I walked the lot annd saw my car parked in it. Obvi didn’t start r I said yes. But never got one. I had an appointment annd was on time but then I walked the lot annd saw my car parked in it. Obvi didn’t start right away. Wait wasn’t bad tho. Otherwise everything was fine. More

Everyone is always so helpful yet professional and extremely nice. Dealership is always clean and comfortable extremely nice. Dealership is always clean and comfortable More

Sorry, but if you continue to make this written response section mandatory rather than optional, I will not participate in these reviews. section mandatory rather than optional, I will not participate in these reviews. More

Tyler did an amazing job of explaining and helping to service our vehicle. Thank you service our vehicle. Thank you More

Prompt, pleasant. Found work that needed to be done. It is covered by warranty and will be done next week. Found work that needed to be done. It is covered by warranty and will be done next week. More