2,030 Reviews of Walser Toyota - Service Center
Recently found a nail in my tire after hours. Was able to schedule service for the next day. My service advisor Marcus was very helpful and explained my service options. Had a good service experi Was able to schedule service for the next day. My service advisor Marcus was very helpful and explained my service options. Had a good service experience. Very nice facility. More
Jason C. at Bloomington MN location is excellent service advisor. Best I have ever had assigned. I prefer the prior building. at Bloomington MN location is excellent service advisor. Best I have ever had assigned. I prefer the prior building. More
Basically, our experience this visit was excellent, EXCEPT, although we had had our Rav4 serviced for 16 years only at this dealership, and most recently 5 months ago, all of sudden we are told that th EXCEPT, although we had had our Rav4 serviced for 16 years only at this dealership, and most recently 5 months ago, all of sudden we are told that they won't even put it on the lift to rotate tires because the rust is so bad. Where were they all these years in reporting the rust to us? More
Tyler my service tech was excellent. Everything being done was explained thoroughly. Cost of service was also explained. New facility also a strong incentive as everything is state of ar Everything being done was explained thoroughly. Cost of service was also explained. New facility also a strong incentive as everything is state of art. More
Stood around for a solid 15 minutes waiting to pick up my car. No one acknowledged me, despite most employees sitting around doing nothing. I said “excuse me” to Marc, who just looked at me, and when I asked car. No one acknowledged me, despite most employees sitting around doing nothing. I said “excuse me” to Marc, who just looked at me, and when I asked if I was in the right spot or even in line at all, he just said “yeah” and didn’t even ask if he could help. I bought my last two cars at Walser Toyota, and haven’t brought them ANYWHERE else for service. That all changed yesterday. Never again will I visit this dealer for anything whatsoever. More
Has a tire rotation. All four wheels had loose lug nuts. Drive home in traffic on the freeway when I felt the vibration. Scared shi@tless. Pulled over and tighten the lug All four wheels had loose lug nuts. Drive home in traffic on the freeway when I felt the vibration. Scared shi@tless. Pulled over and tighten the lug nuts. Called walser and the manager apologized and said he’d refund the invoice. Still don’t see it in my credit card. Will never go back to Walser again even though I have bought 4 Camrys since 2004. More
The dealership took the time to listen to my concerns. They advised and addressed the concern that I had concerning my 2020 tundra. They also took the time too make sure I had a rental vehicle in placeme They advised and addressed the concern that I had concerning my 2020 tundra. They also took the time too make sure I had a rental vehicle in placement of me dropping my truck off. The service advisor Tyler was great. I highly recommend walser for any needs and recommend Tyler. I will continue my services with walser and most likely buy my next vehicle in the future from that establishment. More