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Walser Toyota - Service Center

Bloomington, MN

4.2
2,031 Reviews

2,031 Reviews of Walser Toyota - Service Center

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May 16, 2025

Work was done quickly, but I was a bit irked when only after I questioned the invoice they told me that I had to forfeit a prepaid tire rotation because I wanted to use a prepaid oil change and they could More

by slo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 16, 2025

The work performed was done well, but it took way longer than was originally quoted and basically altered my plans for the rest of the day. The customer service rep did give me a break on the overall bill, More

by PETERMATHEWS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 15, 2025

Quick and easy to get into. I actually do trust them so far! salesman and the service people seem to work together well More

by turtlerocks2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I have brought my cars to this dealership for years but will not be going back. I never received an estimate for the brake replacement like all service trips to this dealership before, no one called to sa More

by tonystevensteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Halford & Moses Kawala
May 15, 2025

The service area was very clean and well-lit. Everyone was friendly and helpful. Service was on time and finished efficiently. More

by cindy_matsumoto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
May 15, 2025

Excellent service from the get go! Thomas was excellent. I especially like the video update on what is being done and what the overall condition of the vehicle is. More

by Tawalking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 15, 2025

I was pleased for the work that was than with no charge very appreciative thanks More

by sweetmayboutique72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Excellent service representative, she always solves my issues. The service department always gets me in for a timely appointment More

by JULIEBMCKENNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal in service department
May 14, 2025

I was greeted warmly, service was explained, and I waited in the waiting area. Service took about an hour and I was pleased with the whole process, More

by DRMARCOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Considerate staff. Work was done effectively and on time. Had one issue that was dealt with mb staff in a professional manner. More

by terrymgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Vaillancourt, Greg Davis, Steve in service dept.
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