Walser Toyota - Service Center

Drake provided the best service. Knowledgeable, communicated through the whole service, and helped answer my questions. Service was also quick and efficient. Knowledgeable, communicated through the whole service, and helped answer my questions. Service was also quick and efficient. More

Probably cost 3 times as much to get the services I had done there f I had gone to a non dealer. $150 for an air filter and cabin filter is robbery done there f I had gone to a non dealer. $150 for an air filter and cabin filter is robbery More

The service consultant helped me obtain an accessory part, in addition to the scheduled service. part, in addition to the scheduled service. More

Great place for car service. Nice building, waiting area, fast WiFi and fast service and friendly staff Nice building, waiting area, fast WiFi and fast service and friendly staff More

Very great experience from beginning to end. Knowledgeable sales person and very good at what they do. Thank you. Knowledgeable sales person and very good at what they do. Thank you. More

Walser does play too much into the emotion thing but I do genuinely believe they are trying to do right for all their customers. It does help when the person you talk to is especially knowledgeable about the genuinely believe they are trying to do right for all their customers. It does help when the person you talk to is especially knowledgeable about the platform of the car that you were looking at. More

It was all great and Tyler was super helpful. Quentin stepped up with some offers for trade in on my vehicle which was pretty well timed as we are considering making a move. We need a little time Quentin stepped up with some offers for trade in on my vehicle which was pretty well timed as we are considering making a move. We need a little time with that but overall I was very pleased with the Walser team today! Your new facility is fantastic as well. Very nice place to hang out for about 3 hours of service. More

I have worked with Michael the last few times I have brought my car for service. He has always been attentive to what I say and helpful explaining what is needed. brought my car for service. He has always been attentive to what I say and helpful explaining what is needed. More

Poor customer service. We went to bring our car in for a recall and were told they couldn’t fix it until we get an official statement. We asked about the other recall and We went to bring our car in for a recall and were told they couldn’t fix it until we get an official statement. We asked about the other recall and we were told they don’t have diagnostic techs that can look at cars after 5:00. Our appointment was scheduled online and we were there at 5:00. If this is the case, someone should’ve scrubbed the schedule ahead of time and called us before we came in to let us know we couldn’t have anything done today. It would’ve saved 2 hours of drive time in heavy traffic and saved on gas money. Thanks for nothing! I’m giving one star for the nice professional service guy that talked to us. More

2 hour wait. Didn't fix tire pressure. Forgot to wash car. Explicitly requested tire pressure to be addressed. Didn't fix tire pressure. Forgot to wash car. Explicitly requested tire pressure to be addressed. More