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Walt Massey Chevrolet Chatom

Chatom, AL

Overview
Employees
Reviews
Vehicles
4.7
34 Reviews
The team at Walt Massey Chevrolet Chatom would like to welcome you to our dealership in Chatom, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Chatom, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Chatom count on the high-quality vehicles and services found at Walt Massey Chevrolet Chatom, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16835 Jordan Street

Chatom, AL

36518

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Showing 34 reviews

July 13, 2026

Kept me up to date on everything Kept me informed on my vehicle and a friendly conversation about my vehicle More

by grloper
Recommend Dealer
Yes
Employees Worked With
April
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July 13, 2026

Scheduled oil change. They were running behind so it took longer than expected but they were apologetic for the wait. More

by jenn.huie08
Recommend Dealer
Yes
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July 08, 2026

Service was good and April was helpful. The team was nice and helpful with everything. More

by boots4jc
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 13, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind feedback! We’re glad to hear you had a great service experience and that our team were friendly, helpful, and took great care of you. We’ll be sure to share your kind words. Thank you for choosing Walt Massey Chevrolet in Chatom—we truly appreciate your support and look forward to serving you again!

July 08, 2026

When I bought my car several months ago, I worked with Trish Lee. It was the best experience I've ever had when buying a car. More

by diane.duren
Recommend Dealer
Yes
Employees Worked With
I can't remember her name. .. the lady in the service department
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Jul 13, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Trish made your vehicle-buying experience the best you’ve ever had. Providing exceptional service and making the process enjoyable is exactly what we strive for. We’ll be sure to share your kind words with Trish. Thank you for choosing us—we truly appreciate your support and hope you continue to enjoy your vehicle for years to come!

July 06, 2026

Very helpful, and courteous. has much respect for customer satisfaction. Will get this service here again. More

by toddshoultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Bennett- service
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Jul 06, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was helpful, courteous, and committed to making sure you were satisfied with your experience. Knowing you plan to return for future service means a great deal to us. Thank you for your trust and for choosing us—we truly appreciate your support and look forward to serving you again!

July 03, 2026

Alright It's alright So close it almost alright Just 7 more soo close it's alright More

by christianlong128
Recommend Dealer
Yes
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Jul 06, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us. We’re always looking for ways to improve and provide an even better experience for our customers. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future!

July 03, 2026

They got to my car earlier than the appointment and got me back on the road More

by bcmrbcmr
Recommend Dealer
Yes
Employees Worked With
April Bennett
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind feedback! We’re glad to hear our team was able to get to your vehicle ahead of schedule and get you back on the road quickly. We know your time is valuable, and we truly appreciate you trusting us with your vehicle. Thank you for choosing us, and we look forward to serving you again!

July 02, 2026

Very polite,and great service thanks to those involved. Our business will return in the future More

by laceesmommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chatom service department
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind feedback! We’re glad to hear our team provided polite and excellent service throughout your experience. Knowing we’ve earned your future business means a great deal to us. Thank you for choosing us and for recognizing our team’s efforts. We truly appreciate your support and look forward to serving you again!

June 23, 2026

Service was quick and accurate. I was pleased with my experience.The people were very understanding , very professional and followed through very well. More

by smarcereau01
Recommend Dealer
Yes
Employees Worked With
Service manager and service writer
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Jun 29, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind feedback! We’re thrilled to hear your service was completed quickly and accurately and that you were pleased with your overall experience. It’s wonderful to know our team was understanding, professional, and followed through every step of the way. Providing dependable service and exceptional customer care is what we strive for every day. Thank you for your support and for trusting us with your vehicle. We truly appreciate your business and look forward to serving you again!

June 19, 2026

They were polite got me an appointment quick and got the truck fixed quick! Victoria was friendly and got the truck scheduled quick! April kept me updated and the truck was fixed in a timely manner! More

by busbyaramona
Recommend Dealer
Yes
Employees Worked With
April and Victoria Hare
Report | Print
Jun 19, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your wonderful feedback! We’re thrilled to hear our team was able to get you scheduled quickly and have your truck repaired in a timely manner. We know how important it is to get your vehicle back on the road as soon as possible. We’re especially glad Victoria made the scheduling process easy and that April kept you informed throughout the repair process. We’ll be sure to share your kind words with both of them. Thank you for your support and for trusting us with your truck. We truly appreciate your business!

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