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Walt Massey Chevrolet Chatom

Chatom, AL

Overview
Employees
Reviews
Vehicles
4.6
16 Reviews
The team at Walt Massey Chevrolet Chatom would like to welcome you to our dealership in Chatom, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Chatom, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Chatom count on the high-quality vehicles and services found at Walt Massey Chevrolet Chatom, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16835 Jordan Street

Chatom, AL

36518

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Showing 16 reviews

May 18, 2026

he was making sure I was satisfied he helped me in anyway he could thanks More

by w.heathcock1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Dufrene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasper Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for your kind words! We’re glad to hear he worked hard to make sure you were satisfied and helped in every way he could. We truly appreciate your support and thank you for choosing us!

May 13, 2026

Excellent service, very friendly and helpful employees, knowledgeable staff, they will always be my first choice when I’m buying a vehicle. More

by kennethrivers621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear our team provided excellent service and that our friendly, helpful, and knowledgeable staff made such a positive impression. It truly means a lot to know we’ll be your first choice when purchasing a vehicle. We appreciate your continued support!

May 06, 2026

Great service. Fair and honest. Love the automated updates and the ability to schedule service times. More

by Scott McIlwain
Recommend Dealer
Yes
Employees Worked With
Travis Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for the great feedback! We’re glad to hear you appreciated our fair and honest service, as well as the convenience of our automated updates and scheduling process. We truly appreciate your support and look forward to serving you again!

May 04, 2026

The service was outstanding the workers were friendly and very polite and helpful all service was completed in a timely manner More

by Donaldpipkins
Recommend Dealer
Yes
Employees Worked With
April
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May 05, 2026 -

Walt Massey Chevrolet Chatom responded

We’re glad to hear your service visit was outstanding. Friendly, helpful, and timely service is exactly what we want every customer to experience, and we truly appreciate your feedback!

April 29, 2026

Addison Lee mostly communicated through calls and texts. Plus, April qualified for the job. As for your salespeople, I don't know—she's More

by rosane.bach
Recommend Dealer
Yes
Employees Worked With
Addison Lee mostly communicated through calls and texts. Plus, April
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May 04, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for your support! We truly appreciate you choosing us and look forward to serving you again.

April 23, 2026

I was able to get an appt the day I called. It was free since it was my first time to get it serviced since I bought it. More

by Kgarris1625
Recommend Dealer
Yes
Employees Worked With
Victoria I think.
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Apr 24, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear you were able to get an appointment the same day and that your first service visit was a smooth and positive one. It’s great to know the complimentary service added even more value. We truly appreciate your trust and support!

April 22, 2026

From the initial contact with Trish to signing the final papers, I had a wonderful experience with purchasing my car. Everyone was friendly, helpful and very knowledgeable. I am a loyal customer!!! More

by brendabeech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re so glad to hear Trish and the rest of our team made your car-buying process such a wonderful one from start to finish. It means a lot to know you felt supported by a friendly and knowledgeable team. We truly appreciate your loyalty and your trust in us!

April 20, 2026

Maintenance department was courteous, professional and knowledgeable about what you needed done to your vehicle. More

by lassiter_60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear our maintenance team was courteous, professional, and knowledgeable in taking care of your vehicle. We truly appreciate your trust and support!

April 11, 2026

Good friendly people. Answer all my questions. I would like a hard copy of owners manual have own several Chevrolet first Tim no owner manual More

by jbwgov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear our team was friendly and able to answer all your questions. We also appreciate you bringing up the owner’s manual—your feedback is important, and we’ll be happy to help you get a hard copy or guide you on how to access one. Thank you for your trust in our team!

April 11, 2026

Trish went above and beyond. Excellent and honest. The truck was supposed to be detailed when delivered. It had not even been washed. Filthy with glass and nails in the bed. More

by fortson.lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Walt Massey Chevrolet Chatom responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Travis Agee, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach them at (251) 847-2211.

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