Walt Massey Chevrolet GMC Lucedale - Service Center

It was ok Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... More

Great service The dealers was nice. Had refreshments for the customers. Everyone was friendly, and also my salesman was very nice. They keep the customers updated o The dealers was nice. Had refreshments for the customers. Everyone was friendly, and also my salesman was very nice. They keep the customers updated on the status of the vehicle. More

Wendy is the best employee that Walt Massey has. She always makes sure we are taken care of. She is kind and caring very thoughtful is the best employee that Walt Massey has. She always makes sure we are taken care of. She is kind and caring very thoughtful More

Service work My Air conditioner in my traverse suddenly went out. Walt Massey service dept was quick to get me in for an appointment, fast in diagnosis, ordering p My Air conditioner in my traverse suddenly went out. Walt Massey service dept was quick to get me in for an appointment, fast in diagnosis, ordering parts and fixing my car. Amy McClure was very helpful in keeping me up to date while my vehicle was in Walt Massey's care More

Wendy is awesome! We purchased our vehicle here a couple of years ago. The experience was ok....the thing that keeps us coming back is the service department. They are We purchased our vehicle here a couple of years ago. The experience was ok....the thing that keeps us coming back is the service department. They are great! They go above and beyond to make sure your experience is pleasant. The service department is what makes Walt Massey!!! More

Rude and price gouging I bought a new 3500hd Sierra in early 2018 been coming there for a year out change and tire rotations was a 100$ I came in no one said price went up I I bought a new 3500hd Sierra in early 2018 been coming there for a year out change and tire rotations was a 100$ I came in no one said price went up I can see 20$ but 80$ is crazy especially when I call 2 other dealers and there price was 120$ about 20$ over what I was paying I asked about it they blew me off and said it's been like since January so I won't be back I'll go back to UJ in Mobile More

Not competitive Your Oil change pricing is too expensive and is not competitive compared to other businesses that I have an option to use. Your pricing is 19% highe Your Oil change pricing is too expensive and is not competitive compared to other businesses that I have an option to use. Your pricing is 19% higher than others for the same service. More

Phenomenal service We were passing through town and ran into issues with our vehicle. Everyone who helped us was more than accommodating and friendly, and went above and We were passing through town and ran into issues with our vehicle. Everyone who helped us was more than accommodating and friendly, and went above and beyond on a Saturday to make sure that it everything was taken care of so that we could continue on our trip. We have two little ones and they took great care of making sure they were taken care of and that we were out as quickly as possible! Thank you to everyone, especially Wendy!!! More

Great experience Fixed faulty gear shift under warranty quickly and with no issues. Also performed oil change and multi-point inspection, changed air filters are in a Fixed faulty gear shift under warranty quickly and with no issues. Also performed oil change and multi-point inspection, changed air filters are in a timely manner. More