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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
354 Reviews

354 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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October 25, 2018

Service was great and done in a very timely manner. Mrs Wendy is the best service manager we’ve ever dealt with. Very thorough and professional. Did an outstanding job getting my duramax serviced and ba More

by dustinfairley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
October 23, 2018

great They where prompt my problem was there problem was treated like family. Took care of my problem that day so as to cost me no more time off work More

by jojoxx911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
October 20, 2018

10/17/18 Having a flat tire and having to miss work to drive around on a small spare to find the correct tire to match what you have can be nerve wracking!! T More

by thembree05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy McClure, Wendy Rhymes Shoemaker
Oct 24, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2018

Excellent and friendly customer service I was treated with very friendly and professional service. All recommended service options were discussed and explained. This involved taking time to More

by robertdhuddleston52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Wendy Rhymes Shoemaker
Oct 24, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2018

Best service advisor ever Wendy took excellent care of us and getting our car fixed and back in new condition. She always kept us informed of the progress. Can’t thank her enou More

by twclivewire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
October 10, 2018

Complete brake job Competent and courteous service. The quality was there as well. I’ve been pleased with my association with the dealership both in the purchase of a ne More

by wfoster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker, Tera Dennis
October 09, 2018

Great Service! Excellent service, friendly staff (Wendy, Phil, and Eric (who wrote up ticket and first checked it out). Worked on the problem until resolved! (Cell More

by MRT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil, Wendy Rhymes Shoemaker, Eric Newman
October 09, 2018

Qiuck service Arrived appx 2 hours before my scheduled service and was brought to the back immediately. All personnel were friendly and helpful. It's how a dealer e More

by huey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Rhymes Shoemaker
October 07, 2018

2014 TERRAIN KEPT STALLING OUT. 2014 TERRAIN KEPT STALLING OUT AT VARIOUS TIMES AND SITUATIONS. FIRST DIAGNOSIS SHOWED NO CODES BUT SECOND TRY SEEMS TO HAVE FOUND THE PROBLEM BUT WE More

by chrisgay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMY - SHOP
October 05, 2018

First Service Fast, friendly, and always dependable which is why I continue to have my vehicles serviced here! I would definitely recommend trying them on your next More

by gregchildress78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Oct 08, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for choosing Walt Massey Chevrolet Buick GMC for all your servicing needs. Please let us know if you have any questions or concerns. Thanks again and we look forward to helping you in the future.

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