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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.7
493 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 493 reviews

June 12, 2026

I had a great experience with Walt Massey in Lucedale. Local was very kind and knowledgeable; he knew answers to all my questions about the vehicle I was interested in. The sales team was very nice, and K More

by bonniehodge03
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our team in Lucedale. It’s great to know Local provided knowledgeable, helpful service and was able to answer all of your questions about the vehicle you were considering. We’re also glad you had a positive experience with our sales team, that Kayla made the finance process easy, and that Robby’s personal involvement helped make your experience even better. Providing exceptional customer service from start to finish is what we strive for every day. Your recommendation means so much to us, and we truly appreciate your support. Thank you for choosing us, and we look forward to serving your friends and family in the future!

June 11, 2026

Thank you so much for helping us get into our new vehicle!! Especially thank you to Mr. David for going the extra mile!! More

by mizellelisa3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience getting into your new vehicle. A special thank you for recognizing David and the extra effort he put in to make the process smooth and enjoyable for you. We truly appreciate your support and are honored to have earned your business. Congratulations on your new vehicle, and thank you for choosing us!

June 11, 2026

I have had my truck in Walt Massey several times and each time the machanic who did the work came to the me and explained everything that was wrong and the correction that was taken. And being a machanic for More

by Fnrmikey59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I assume he is the shop manager
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Jun 17, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind feedback! We’re honored to hear that each visit has been a positive experience and that our technicians have taken the time to personally explain the issues they found and the repairs that were completed. As someone with many years of experience as a mechanic, your recognition of that level of communication means a great deal. We believe our customers deserve a clear understanding of the work being performed on their vehicles, and we’re glad our team has consistently provided that for you. Thank you for your continued trust and support. We truly appreciate the opportunity to service your truck and look forward to serving you again in the future!

June 10, 2026

I was expecting a longer wait for hybrid battery. Between Jeep cares and the service dept keeping me informed of shipping status at least eases the mind that someone is tracking. The only disappointm More

by lahiki67
Recommend Dealer
Yes
Employees Worked With
Angela Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Peterson
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Jun 11, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the team kept you informed throughout the process and helped make the wait easier. We appreciate your patience and your feedback regarding the loaner availability. It’s great to know that overall you received excellent service, and we look forward to helping again next time.

June 05, 2026

Service good other than the oil change /service took around three hours which seems a little long. More

by SSTH0
Recommend Dealer
Yes
Employees Worked With
Gil Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Dukes
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Jun 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We appreciate your feedback and are glad to hear the service itself was good. We understand that a three-hour wait for an oil change and service visit feels longer than expected, and we’ll use your comments as we continue working to improve our timing and overall customer experience.

June 05, 2026

Good customer service and have always been pleased with my service. You are the only place I have my vehicle serviced. More

by SSTH0
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Fairley
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Jun 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you’ve always been pleased with your service and that our team continues to provide good customer care. It means a lot to be the only place you trust with your vehicle, and we truly appreciate your continued business!

June 05, 2026

Our process was amazing and easy. Mr. David went out of his way to make sure we got exactly what we were looking for. I could not recommend Walt Massey and Mr. David anymore if I want More

by sonyatyson18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the process was amazing and easy. David going above and beyond to help you find exactly what you were looking for is what we love to hear, and we truly appreciate your recommendation!

June 01, 2026

The warranty recall took longer The warranty recall took longer than expected. It was supposed to be about an hour when it actually took about 2 hours More

by therondueitt
Recommend Dealer
Yes
Employees Worked With
Gil Dukes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Dukes
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Jun 03, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We appreciate your patience while the warranty recall was completed. We understand the extra wait time can be frustrating, especially when expectations were set differently. Your feedback is valuable and helps us improve communication around service times.

June 01, 2026

Other than a little bit of communication with in-house, everything was wonderful, they made sure I had a rental and something to drive, and they were very friendly. My car is working nicely. More

by Shee.dueitt
Recommend Dealer
Yes
Employees Worked With
Gil Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Dukes
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Jun 03, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear everything went well and that your vehicle is working nicely. We appreciate your patience on the communication side and are happy the team made sure you had transportation and were treated well throughout the process.

June 01, 2026

Above-and-beyond service from David. Love my new 2025 Chevy Trax! Wonderful experience at this location. I travelled an hour and half and they kept the doors open after hours to ensure I More

by stacirunnels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you so much for your wonderful feedback! We’re thrilled to hear David went above and beyond to make your experience a great one. It means a lot to know the trip was worth it and that our team was able to accommodate you after hours to help get you into your new Chevrolet Trax. We truly appreciate your support and are delighted to hear you love your new vehicle. Thank you for choosing us, and enjoy every mile in your new Trax!

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