Madison Fairley
Madison Fairley at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.7
56 Reviews
4.7

56 Reviews

Write a Review

56 Reviews of Madison Fairley

May 13, 2026

Dealership Rating
Employee Rating

Service department sucks, sorry Service and not very knowledgeable. Suck suck suck sucks , sorry service More

by djohnsonprso21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Parnell, Kayla Levins

May 11, 2026

Dealership Rating
Employee Rating

They were open and honest and took care of my vehicle problems. Good people, fair prices. More

by Niembaka
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

May 13, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind feedback! We’re glad to hear our team was open, honest, and able to take care of your vehicle concerns. Providing fair pricing and dependable service is always our goal. We truly appreciate your support!

May 11, 2026

Dealership Rating
Employee Rating

Great people to deal with . Great service department to get items scheduled for service and repair More

by WKSTEWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Parnell, Kayla Levins

May 13, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We’re glad to hear you’ve had a great experience with both our team and service department. Making scheduling and repairs easy and convenient for our customers is always a priority. We truly appreciate your support!

May 05, 2026

Dealership Rating
Employee Rating

Very positive. They always listen to what we ask for. I'm always happy with the service! More

by brandon
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

May 05, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you’ve consistently had a great experience with our service team. Listening to our customers and making sure your needs are taken care of is always the goal, and we truly appreciate your continued trust!

April 28, 2026

Dealership Rating
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David was a phenomenal salesman. He did all the work and made the process easy and smooth! I appreciate all of his hard work to find me the perfect vehicle! All of the staff were ama More

by madisonmcleod21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear David made the process easy and smooth by taking great care of everything for you and helping you find the perfect vehicle. It’s also wonderful to know the rest of our staff was helpful and supportive throughout your visit. We truly appreciate your trust and support!

March 20, 2026

Dealership Rating
Employee Rating

Work was performed prompt and efficiently. Was out of the Dealership in about two hours. More

by dematt5308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

Mar 21, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your service was completed promptly and efficiently. We appreciate you choosing our dealership and look forward to serving you again.

March 13, 2026

Dealership Rating
Employee Rating

Madison is amazing ? ? Madison is very informative and awesome customer service. I am so happy to be a jeep owner. Thank you More

by kerioverstreet
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Mar 16, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! We’re thrilled to hear Madison provided such informative and outstanding customer service. Congratulations on your new Jeep, and we truly appreciate your trust in our team!

March 06, 2026

Dealership Rating
Employee Rating

They have always been prompt to start on and always taken care of my problem! Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also…….. I’ve had nothing but good ex More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It is outstanding to hear that the team has consistently provided prompt and effective care for your vehicle. Having a dedicated professional offer such personalized attention reflects the genuine commitment to service the dealership strives for. Your long-term trust and positive experiences are greatly valued.

February 28, 2026

Dealership Rating
Employee Rating

True to their word. Kept me informed. Very professional. I had to wait in the dealership since I didn't have a ride and they made my stay comfortable. Dealership is very More

by dglowe59
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Mar 02, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It is wonderful to hear that the professional service and clear communication met every expectation. Providing a comfortable and clean environment for those waiting is always a top priority. We are glad the repairs were completed exactly as promised. Thank you for the kind words and the continued trust!

February 15, 2026

Dealership Rating
Employee Rating

Excellent! They had all of my vehicle info in the computer already pulled up when I was calling to make an appointment for an oil change. I didn't have to go se More

by Kimberly
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Feb 16, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear our team made scheduling and service so easy and that everyone was polite and helpful. We truly appreciate your trust and support!

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