Madison Fairley
Madison Fairley at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.7
79 Reviews
4.7

79 Reviews

Write a Review

79 Reviews of Madison Fairley

August 28, 2026

Dealership Rating
Employee Rating

It was great very helpful and friendly people. Would definitely recommend to others Will definitely be back again More

by Wheatmotorsports
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

August 23, 2026

Dealership Rating
Employee Rating

Very friendly, I did not have to wait a long time for the service I received. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Peterson, Gil Dukes

August 19, 2026

Dealership Rating
Employee Rating

Came into Walt Massey for routine service. During the visit, the technician located a minor oil leak at the timing chain cover. The leak was properly repaired before it became a larger problem More

by Palmertb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Peterson

Aug 20, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re really glad our technician caught the oil leak before it had the chance to turn into a bigger issue. Taking the time to thoroughly inspect your vehicle and keeping you informed along the way is an important part of taking good care of both you and your vehicle. We appreciate you trusting Walt Massey with your routine service and are happy we could get the repair handled for you!

August 19, 2026

Dealership Rating
Employee Rating

Service was excellent. Was in and out in a timely manner. Will continue to use. More

by Jc2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad you had a great visit with us! It’s always our goal to make service as easy and convenient as possible, and we’re happy we were able to get you taken care of and back on the road without a long wait. We truly appreciate your continued trust in our team and look forward to seeing you again!

August 03, 2026

Dealership Rating
Employee Rating

We bought a new vehicle that had a next day issue. The staff we encountered was very kind, professional and helpful. They got the issue taken care of timely to get us back in our vehicle. While I am s More

by tarisdixon
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Aug 11, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We understand how concerning it can be to experience an issue so soon after purchasing a new vehicle. We’re glad our team was able to step in, address the problem quickly, and get you back in your vehicle as soon as possible. Your confidence in our team means a great deal to us. We’ll be here whenever you need us and appreciate you trusting Walt Massey to take care of you and your new vehicle!

July 30, 2026

Dealership Rating
Employee Rating

I bought my truck there in February. Took it back for the first oil change. All in all good experience More

by crgoff1965
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Jul 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! We're glad to hear you had a good experience, both when purchasing your truck and during your first oil change. Our team is committed to providing quality service long after the sale, and we're happy we could make your visit a positive one. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to seeing you again for your future service needs!

July 30, 2026

Dealership Rating
Employee Rating

I came in for a recall on my Jeep! They were fast, courteous, and thorough! The video inspection is brilliant! More

by CHRISTIE.RICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! We're so glad to hear your recall visit was fast, courteous, and thorough. Our team works hard to make every service appointment as convenient and transparent as possible, and we're thrilled to know you enjoyed the video inspection feature. Thank you for trusting Walt Massey with your Jeep. We truly appreciate your business and look forward to serving you again in the future!

July 27, 2026

Dealership Rating
Employee Rating

The dealership always does great work at an acceptable price. The service reps are always professional and keep me updated on the work being performed on my Ram. More

by southet
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Jul 28, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your wonderful review! We're glad to hear you've consistently received quality service at a fair price. Providing professional service, clear communication, and keeping our customers informed throughout the process is exactly what our team strives for. Thank you for trusting Walt Massey with your Ram. We truly appreciate your continued business and look forward to serving you again!

July 24, 2026

Dealership Rating
Employee Rating

Service was excellent and timely. Madison is a jewel. I am impressed with how much service has improved at this location over the past three years. More

by Eddie
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Jul 24, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your wonderful review! We're delighted to hear you received excellent, timely service and that you've noticed the improvements we've made over the past three years. Feedback like yours means a great deal to our team. We're especially grateful for your kind words about Madison. We'll be sure to share your compliments with her—she'll be thrilled to know she made such a positive impression. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your continued support and look forward to serving you for many years to come.

July 23, 2026

Dealership Rating
Employee Rating

Walt Massey was and has always been very helpful to us when we needed them for our auto needs. More

by debbieelmore403
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Jul 24, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words and for your continued trust in Walt Massey! We're honored to know we've consistently been there for you whenever you've needed us. Providing dependable service and taking care of our customers is what we're committed to every day. We truly appreciate your loyalty and look forward to continuing to serve all of your automotive needs for many years to come. Thank you for being a part of the Walt Massey family!

1
...

Dealership Inventory (136 Vehicles)

new 2026 Ram 1500 car, priced at $46,182
2026 Ram 1500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2025 Dodge Durango car, priced at $29,709
2025 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
Rear-wheel Drive
new 2026 Ram 2500 car, priced at $68,323
2026 Ram 2500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $47,445
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $44,951
2026 Ram 1500
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $44,179
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive