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Walt Massey Chrysler Dodge Jeep RAM Lucedale
Lucedale, MS
392 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you.
Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle.
We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms.
Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 392 reviews
April 29, 2019
Excellent Sales "no pressure". Made process easy & informed Went to test drive 1st day, felt no pressure at all. Came back 2nd day wanting to buy if all went well and I did! The salespeople were very laid bac Went to test drive 1st day, felt no pressure at all. Came back 2nd day wanting to buy if all went well and I did! The salespeople were very laid back with no pressure to buy which was a relief compared to other dealerships I went to. I would highly recommend! Drove 1 hour and 45 minutes one way for 2 days. Well worth the time! Proud owner of a 2014 Mustang Convertible! Thanks so much Josh and David! More
by Lynda
April 25, 2019
Was good experience Was a good experience was very helpful and would recommend them to friends an will be back when I'm ready to buy another vehicle Was a good experience was very helpful and would recommend them to friends an will be back when I'm ready to buy another vehicle More
by Chanse1993
Verified CustomerApril 22, 2019
Treated like family. We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both men went above and beyond to make sure we were happy, and anyone that knows me knows that is not always an easy task. Thanks for everything! Les and Angie Cooper More
by coopschick
April 20, 2019
The most pleasant satisfying experience I have ever had . The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the fina The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the finacial staff worked diligently to get the financing that I was completely satisfied with. My salesman Josh listened to my concerns completely and every one was eliminated, he seized upon the fact that I was a military retiree and expressed an appreciation I haven't felt in a long time and this continued with the rest of the staff at Walt Massey CJDR. I highly recommend to anyone that is looking for a new vehicle to get to this dealership, they are changing the vehicle purchasing experience!! More
by carnesluke058
Employees Worked With
Other Employees :
Josh, my salesman definitely, Chuck Domingues, Cory Herrington, Dominick Michini, Becky Hembree, Brian Lewis, Brian Wittmayer, Eric Mcmillan
April 16, 2019
New Truck Purchase I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the tru I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the truck that met my needs with the best price . The sales person and manager were very helpful and friendly and extremely customer oriented making certain that my needs were completely satisfied. More
by Thomas
Employees Worked With
April 16, 2019
Service Department same as Sales experience, POOR QUALITY Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called the dealership from my car and ask to speak with the Sales Manager. After speaking with him he walked out and showed me a couple of Ram trucks. When he walked out two other Salesmen came over and tried to help. I purchased the vehicle but not from the Salesman but from the Sales Manager. I then left and returned serval hours later and the truck still had not been properly cleaned and detailed for delivery. The truck was finally brought around, still dirty and delivered to me. I left with the truck and had returned to the dealership until this past Saturday. I had a couple of recalls and a couple of minor things that needed to be fixed. When I picked up the truck I noticed the front of the hood and fender was covered with greasy smudge marks from the technician not putting any type of protective cover over the vehicle while servicing it. I walked back in side to let them know and literally could not find anyone. At this point I left and called back to let them know how the vehicle was returned to me. I CAN NOT RECOMMEND TO PURCHASE OR HAVE A VEHICLE SERVICED AT THIS DEALERSHIP!!!! . More
by Disappointed Customer
Employees Worked With
Eric Mcmillan
April 15, 2019
Great customer service Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Satur Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Saturday to finish the deal More
by APCRAIN02
Employees Worked With
Josh sumter , Chuck Domingues, Cory Herrington
April 09, 2019
Could not ask for better service! I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil ch I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil change." I trust Walt Massey to keep my vehicles properly serviced. I encourage anyone looking for professional service to look no further than our local Lucedale Walt Massey automotive, for all your vehicle service. Thanks again Walt Massey! More
by mos031169
April 09, 2019
Benefit of the doubt Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on it. No returned calls. I show up at 4:45 PM only to be told the the alignment rack to not big enough for my truck. Now they where having computer issues that day from what I've been told. Not sure how this plays out in me not being notified hours before I showed up. More
by driver1976shawn
April 08, 2019
Awesome Experience David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our q David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our questions about buying and financing a new vehicle. More
by TRACYANDJOHNWALKER
