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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.7
367 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 367 reviews

April 17, 2025

The service was good. I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt More

by candjglawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you’re pleased with the service and that everything was taken care of in a timely manner. It’s great to know we could help keep you safely on the road—thank you for trusting us!

April 15, 2025

Explained our options and seems very comparable to other places we have used Very friendly folks More

by Tina.tompkins54
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad our team could clearly explain your options and provide a competitive, friendly experience. Thanks for giving us the opportunity to earn your business!

April 11, 2025

Finally a dealership that knows how to treat their customers. From sales to service it’s always been a great experience. More

by mr.kevincrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

That means a lot to us! We work hard to make every part of the experience—from sales to service—top-notch. Thanks for your continued trust and support!

April 10, 2025

They had the truck that i was looking for, at a price that I was willing to pay. We made the deal as quickly and painlessly as possible. More

by gbeck33769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

That’s exactly how it should be—quick, easy, and straightforward. We’re glad we had the right truck for you and could make the process smooth. Enjoy your new ride!

April 09, 2025

Very good. Service was available when requested. Personnel were helpful and friendly. Service department was prepared for the vehicle and then notified me immed More

by Cweubanksjr
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear everything went smoothly and that our team was ready and responsive. Thanks for the kind words—we appreciate you trusting us with your vehicle!

April 08, 2025

Had my oil changed and tires balanced, thank you for the speedy service on my van. More

by chawley71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hawley
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

You’re very welcome! We’re glad we could get you in and out quickly. Thanks for trusting us with your van—we’re always here to help!

April 03, 2025

Although WM made good on their errors after I returned my vehicle the second time, they did not return my vehicle in the working order I gave it to them. More

by southernturner13
Recommend Dealer
No
Employees Worked With
Madison Fairley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Fairley
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Apr 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re sorry to hear that your vehicle wasn’t returned in the condition you expected, even after the issue was addressed. Phillip Pogue, our General Manager, would appreciate the opportunity to speak with you directly and make things right. Please feel free to reach out to him at 601-466-8474. Your feedback is important to us, and we want to ensure your concerns are fully addressed.

April 02, 2025

I like the way she keeps me updated on the progress. She’s the best one of the reason I go there More

by meltontilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad to hear she keeps you well-informed and that her service is a big reason you choose to come back. Thanks for the kind words—we’ll be sure to pass them along!

April 01, 2025

David and Kayla were awesome and very helpful thanks guys I highly recommend them and Walt Massey lucedale More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Levins
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Apr 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

That’s awesome to hear! David and Kayla will be glad to know they made a great impression. Thanks so much for the recommendation—we’re grateful for your support!

March 31, 2025

We were upset that our warranty did not cover our repair as we felt it should have. However our experience with Walt Massey has always been good. Leah has always been very helpful. More

by Moparz10
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Mar 31, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We understand how frustrating it can be when a warranty doesn’t cover something you expected, and we truly appreciate your honesty. We're glad to hear that Leah and the team were still able to provide a positive experience—she’s a great asset to our team. If you have any questions about coverage or future service, we’re always here to help.

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