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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Lucedale, MS

4.5
174 Reviews
Call Service Center (601) 673-4796

174 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

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May 19, 2025

Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. More

by pdailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Ms. Fairley will be glad to hear this! We’re happy she provided prompt, courteous service and kept you informed throughout the process. Thanks for choosing us—we’re always here when you need us!

May 18, 2025

Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything More

by randy.taylor366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We really appreciate your kind words! It’s great to hear our team made a strong impression, and we’re glad everything met your expectations. We’ll keep doing our best to deliver that same level of service every time!

May 12, 2025

Friendly and communicates well as to status of the repair job. Follows up after job review s completed. More

by abehutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you had a positive experience and felt well-informed throughout the repair process. Communication and follow-up are key—thanks for sharing your feedback!

May 02, 2025

It was a very good experience thank y'all. Need to put the tea back in the waiting room not everyone wants coffee. More

by William Westbrook
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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May 07, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad you had a good experience and really appreciate the suggestion! We’ll definitely pass along the feedback about the tea in the waiting room.

May 01, 2025

Great She was very friendly and sympathetic to my circumstances She was great great great More

by Sundaymcleod38
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
May 02, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad to hear she was friendly and compassionate during your visit. It means a lot to know her support made a difference—thank you for sharing!

April 26, 2025

The work was done way. The waiting area was clean. The work was done quickly. The waiting area was clean. Leah was nice. More

by Kimdees
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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Apr 26, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Happy to hear the work was completed quickly and that our waiting area made your visit comfortable. Leah will appreciate the mention! We’ll be here whenever you need us next.

April 22, 2025

I had the transmission filter changed, oil change, and axle oil changed. All went well. More

by southet
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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Apr 22, 2025 -

southet responded

Thanks for the great service.

April 17, 2025

The service was good. I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt More

by candjglawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you’re pleased with the service and that everything was taken care of in a timely manner. It’s great to know we could help keep you safely on the road—thank you for trusting us!

April 15, 2025

Explained our options and seems very comparable to other places we have used Very friendly folks More

by Tina.tompkins54
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad our team could clearly explain your options and provide a competitive, friendly experience. Thanks for giving us the opportunity to earn your business!

April 11, 2025

Finally a dealership that knows how to treat their customers. From sales to service it’s always been a great experience. More

by mr.kevincrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

That means a lot to us! We work hard to make every part of the experience—from sales to service—top-notch. Thanks for your continued trust and support!

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