Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Lucedale, MS
176 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
176 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Sort by
May 30, 2025
Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance advice on what might be needed in the future for maintenance More
by casper22250
Verified Customer
May 30, 2025
Technicians are not knowledgeable enough to service an eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next time. This service I was told my cabin filter was dirty and they would change it for 65.00 that was what the filter would cost me. Priced some filters at parts store it was anywhere from 14.95 to 25.95 . Sorry but that is not good customer service. Leah at the front desk does an excellent job More
by terryekittrell
Employees Worked With
May 19, 2025
Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. More
by pdailey
Employees Worked With
May 18, 2025
Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything Your salesmanship and financial department is very good. Don’t change anything More
by randy.taylor366
May 12, 2025
Friendly and communicates well as to status of the repair job. Follows up after job review s completed. job. Follows up after job review s completed. More
by abehutto
May 02, 2025
It was a very good experience thank y'all. Need to put the tea back in the waiting room not everyone wants coffee. Need to put the tea back in the waiting room not everyone wants coffee. More
by William Westbrook
May 01, 2025
Great She was very friendly and sympathetic to my circumstances She was great great great circumstances She was great great great More
by Sundaymcleod38
April 26, 2025
The work was done way. The waiting area was clean. The work was done quickly. The waiting area was clean. Leah was nice. The waiting area was clean. The work was done quickly. The waiting area was clean. Leah was nice. More
by Kimdees
April 22, 2025
I had the transmission filter changed, oil change, and axle oil changed. All went well. axle oil changed. All went well. More
by southet
April 17, 2025
The service was good. I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt Massey’s dealership to help me. More
by candjglawson
Employees Worked With
