Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Professional, proficient, and timely! Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our e Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our experience, and highly recommend!! More

Your service staff were very nice right to the point friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Ma friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Massey. I’ve been Going there from day one More

Madison did a great job keeping me informed on the progress of the service being performed. progress of the service being performed. More

Just about every single time I do business with y’all your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are More

Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance advice on what might be needed in the future for maintenance More

Technicians are not knowledgeable enough to service an eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next time. This service I was told my cabin filter was dirty and they would change it for 65.00 that was what the filter would cost me. Priced some filters at parts store it was anywhere from 14.95 to 25.95 . Sorry but that is not good customer service. Leah at the front desk does an excellent job More

Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. More

Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything Your salesmanship and financial department is very good. Don’t change anything More

Friendly and communicates well as to status of the repair job. Follows up after job review s completed. job. Follows up after job review s completed. More

It was a very good experience thank y'all. Need to put the tea back in the waiting room not everyone wants coffee. Need to put the tea back in the waiting room not everyone wants coffee. More