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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Lucedale, MS

4.5
176 Reviews

176 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

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March 10, 2025

It was a good service like it is everytime I have there appreciate your kindness More

by amyrogers3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're happy to hear that you consistently have a great experience with us! Your kind words and support mean a lot. We appreciate you and look forward to serving you again!

March 10, 2025

Was very friendly and helpful with my needs I would recommend them to family and friends More

by LisaandLee2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad to hear that you had a friendly and helpful experience! Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you and your family and friends in the future!

March 07, 2025

Excellent work ,quick service,polite,on time,helpful,kind,friendly,low cost, instructive,directional,cost saving More

by Jamesmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're thrilled to hear that you had such a positive experience with our team! Providing excellent service while being helpful, friendly, and cost-effective is what we strive for. Thank you for your support—we appreciate you!

March 02, 2025

Walt Massey is the best there was,The best there is. The best there will ever be! More

by bretthowell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mccardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was fantastic in finance.Very helpful and informative.Extremely professional , Nathan Langley, Brett Warren
Mar 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We love the enthusiasm! Thank you for your support and kind words—we truly appreciate you!

February 26, 2025

Recent service was handled very well. Was kept updated on status of repairs or any changes. More

by theresamgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear your service experience went smoothly and that you were kept informed throughout the process. Thank you for your feedback and support!

February 26, 2025

The service department always takes care of any problems we have with our Ram ( 1st problem in 2 years). This time there was debris in the windshield Washer line. More

by southet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear that our service department continues to take great care of your Ram, even with the rare issue. Thank you for trusting us—we appreciate your support!

February 22, 2025

Excellent service and hospitality, Madison was very kind and respectful. Would encourage anyone to go there. More

by alwaysfairley505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're delighted to hear about your excellent service experience with Madison and that you found her to be kind and respectful. It's wonderful that you'd recommend our hospitality to others. Thank you for your encouraging words!

February 20, 2025

Great customer service and big selection of vehicles to choose from. Will purchase next vehicle there More

by joeymcdonald1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mccardle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Bishop
Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're delighted to hear that you had a positive experience with our customer service and were pleased with our selection of vehicles! It’s great to know that we've earned your trust for future purchases. Thank you for your feedback, and we look forward to helping you choose your next vehicle!

February 19, 2025

Leah has been very professional anytime that I have dealt with her. Very nice and helpful. More

by reesehawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It's wonderful to hear that Leah has consistently provided you with professional, nice, and helpful service! We value the importance of making every interaction a positive experience for our customers. Thank you for sharing your feedback, and we look forward to continuing to serve you with the same high standard of care.

February 17, 2025

Madison is top of the line! ! Professional and a very pleasant person to deal with More

by reesehawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're so glad to hear such positive feedback about Madison! Her professionalism and pleasant demeanor are exactly what we strive for. Thank you for taking the time to share your experience, and we look forward to your next visit with us!