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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
183 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 183 reviews

February 03, 2025

Very helpful, courteous and extremely informative. They kept me informed on what was going on and what needed to be done, every step of the way. I recommend this place hands-down. Definitely will be w More

by p.macp2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gray
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Feb 03, 2025 -

Walt Massey Ford responded

Thank you for your fantastic feedback! We're so glad to hear that our team provided helpful, courteous, and informative service while keeping you updated every step of the way. Your recommendation means a lot, and we truly appreciate your trust. We look forward to continuing to take care of all your transportation needs!

January 31, 2025

Awesome customer service! Very professional and attentive to details! Will definitely use their services again! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Feb 01, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We’re thrilled to hear that you had an awesome experience and appreciated our professionalism and attention to detail. We look forward to serving you again in the future!

January 23, 2025

Folks at Walt Massey were helpful at every level, and made buying quite easy indeed More

by morg4furn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
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Jan 25, 2025 -

Walt Massey Ford responded

We're thrilled to hear that our team made your car-buying experience smooth and effortless. Thank you for your kind feedback!

January 22, 2025

Service was awesome. Could not have been better. Everyone needs to come here. And experience it More

by Aimeerobinette
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 23, 2025 -

Walt Massey Ford responded

Thank you for the amazing feedback! We’re thrilled to hear you had such a great experience. We truly appreciate your recommendation and look forward to welcoming more people to experience the same level of service!

January 18, 2025

Everyone was very courteous and the work on my F150 was done in a timely manner More

by pdladner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both ladies in the service department and the mechanic Creel
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Jan 18, 2025 -

Walt Massey Ford responded

Thank you for your kind review! We’re so glad to hear that our team provided courteous service and that your F150 was taken care of in a timely manner. Your satisfaction is our priority, and we truly appreciate your trust in us. We look forward to helping you again in the future! 🚗😊

January 16, 2025

Good service and the sals person was good. They were good during the encounter. Will come back one day. More

by rebel_hardcore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle, Valerie Graham
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Jan 17, 2025 -

Walt Massey Ford responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team and appreciated the service. We look forward to seeing you again one day—let us know if there’s anything we can assist you with in the meantime!

January 13, 2025

Very honest with me and got me in and out very quickly. Great place for service More

by Austintaylor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant creel Erica Gray
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Jan 15, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We’re so glad to hear that you had a quick and honest service experience with us. Providing efficient and trustworthy service is always our goal. Your feedback means a lot, and we look forward to serving you again in the future. If there’s anything else we can do for you, don’t hesitate to let us know!

January 13, 2025

Promp courteous friendless staff. no issues..price was just right..explained cost of the service..was grateful for coffee! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Jan 15, 2025 -

Walt Massey Ford responded

Thank you for your wonderful review! We’re thrilled to hear you had a prompt and courteous experience with our friendly staff. It’s great to know the service was well-explained and the pricing met your expectations. We’re also glad you enjoyed the coffee! Your satisfaction means so much to us, and we look forward to serving you again soon.

January 12, 2025

Had nothing but issues from day one. Truck broke and still not fixed one month later and no word from them on when it will be. More

by csi0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandy,Ashley,Chris
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January 06, 2025

Satisfied with my service. Very reliable mechanics. Always nice and willing to help every time I’m there. More

by keitheasterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick West
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Jan 15, 2025 -

Walt Massey Ford responded

Thank you for your kind words and for sharing your experience! We’re so glad to hear you’re satisfied with our service and that our reliable mechanics and friendly team have made a positive impression. Your trust and continued support mean the world to us, and we look forward to helping you again in the future. If there’s anything else we can do for you, don’t hesitate to let us know!

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