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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
168 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 168 reviews

May 06, 2026

Everyone is professional and very nice . i would recommend the dealership to everyone that i come in contact with . More

by angeliquemiles1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Rutland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Walt Massey Ford responded

Thank you so much for your kind words! We’re glad to hear our team provided a professional and friendly experience. Your recommendation means a lot to us, and we truly appreciate your support!

May 06, 2026

Technician was not professional plus, did not know exactly what was wrong with the vehicle More

by msscarlett4199
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Laird
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Walt Massey Ford responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Ben Neubauer, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 731-1953.

May 04, 2026

The crew at Walt Massey Ford in Columbia always does an excellent job! Ashley is one of the best advisors. She is always friendly and works to get you taken care of quickly. I will always have my car servi More

by lyntaylor70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Walt Massey Ford responded

Ashley and the team will be glad to hear this. We’re happy they continue to provide friendly, efficient service and make each visit a great experience. We truly appreciate your loyalty and look forward to taking care of your vehicle again!

May 04, 2026

They were awesome as always! It was a pleasant experience as it always is! They always give awesome service as well as customer service. I would not recommend anyone else! More

by lyntaylor70
Recommend Dealer
Yes
Employees Worked With
Ashley McGraw
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May 05, 2026 -

Walt Massey Ford responded

We’re glad to hear every visit continues to be a pleasant experience. Providing great service and customer care is always the goal, and your continued recommendation means a lot to our team!

April 30, 2026

Erica Gary was so kind. She listened to what I needed done and asked if there was anything else. The wait time was super quick. I've never had a bad experience with Walt Mas More

by t.calandro
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
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May 04, 2026 -

Walt Massey Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Erica took great care of you and made your visit smooth and efficient. It means a lot to know you’ve consistently had positive experiences with our team. We truly appreciate your continued trust and support!

April 25, 2026

Anna was great! Couldn’t ask for better person to help get u into vehicle More

by gibsonkristie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear Anna was so helpful and made the process of getting into your vehicle a great one. We truly appreciate your trust and support!

April 25, 2026

I purchased my last two vehicles from Walt Massey/ McGrubbs. The salesperson was awesome and service after sale is awesome . More

by moody808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear your salesperson provided great service and that you’ve continued to have a positive experience with both your purchases and after-sale support. We truly appreciate your loyalty and trust in Walt Massey!

April 23, 2026

Always pleasure to deal with Appreciate the time they take to ensure customers are taken care of More

by keith_spain
Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 23, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear it’s always a pleasure working with our team and that you feel well taken care of every time. We truly appreciate your trust and support!

April 07, 2026

Erica was my point of contact for scheduling my mobile service. She was very helpful, knowledgeable and professional. Marie is the technician who performed the service on my truck. She had such a great at More

by C.herrington0284
Recommend Dealer
Yes
Employees Worked With
Marie and Erica
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Apr 08, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re so glad to hear Erica provided helpful and professional scheduling, and that Marie delivered friendly, high-quality service with a great attitude. It’s wonderful to know your mobile service experience was smooth and hassle-free. We truly appreciate your recommendation and your trust in our team!

April 07, 2026

Anna was so helpful! She showed me all the details of the Teailblazer. Loved that they delivered it for free More

by Dmdyess03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear Anna was so helpful and provided all the details you needed about the Trailblazer. It’s great to know you loved the free delivery service as well! We truly appreciate you choosing our dealership.

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