Walt Massey Ford

The dealership and my saleman, Michael Griffith, worked for 5 months trying to find a used vehicle in my price range and for my tastes. They were invaluable in helping make my decision easier. for 5 months trying to find a used vehicle in my price range and for my tastes. They were invaluable in helping make my decision easier. More

Poor Communication (didn't follow through with calling when said they would, couldn't reach them after multiple days and times of trying, finally had to drive up there to find out about car) Cost was almo when said they would, couldn't reach them after multiple days and times of trying, finally had to drive up there to find out about car) Cost was almost twice the quote given Took forever to get car back (became a saying within the family when driving past Walt Massey that my car was in prison) I had a business trip to Houston 1.5 weeks after dropping off and you all couldn't get it ready in time. Offered us a car to borrow but then you didn't follow through with that either Will use Hattiesburg dealership next time More

Anna was Extremely easy to work with. The staff at Walt Massey made it a pleasure to purchase a car! Rare! Highly recommend! The staff at Walt Massey made it a pleasure to purchase a car! Rare! Highly recommend! More

Anna and the team at Walt Massey made my buying experience extremely easy and enjoyable experience extremely easy and enjoyable More

Service was prompt and courteous. They kept me in the loop on how prices was going. They kept me in the loop on how prices was going. More

I had to bring my Ford explorer in 2019 in for a recall it took about 3 hours and they asked if I needed to go and get food they had transportation provided for me but I stayed the service was great. it took about 3 hours and they asked if I needed to go and get food they had transportation provided for me but I stayed the service was great. More

I went in for a test drive and left with my bronco. Duck was amazing from beginning to end. Duck was amazing from beginning to end. More

I was in a bind and they help fix it quickly. They did a great job They did a great job More

Jeff was very friendly and treated me as a friend instead of just a customer. He worked to get me the best deal on my new f150. Jeff and salesman Duck Griffin were very good to work with. of just a customer. He worked to get me the best deal on my new f150. Jeff and salesman Duck Griffin were very good to work with. More

When I say this has been the best experience, I mean just that! When my daughter's truck was totaled, we went back to the same dealership and had not the best experience, what a difference 2 years made! So s that! When my daughter's truck was totaled, we went back to the same dealership and had not the best experience, what a difference 2 years made! So she decided to look at different vehicles and different dealerships. We literally ran the gamut in a three-hour circle from our home checking out different vehicles and dealerships. Walt Massey was the ONLY one that gave us a number for the vehicle out the door, and STUCK with that number, who were willing to sit down and discuss finance options after we had reached that out-the-door number, who found extra cash discounts, for us thru Ford (WITHOUT changing that out the door price), and who treated us like buyers, not illiterate women. It was refreshing to have a female sales person, to get treated like adults, and to walk away with the truck my daughter wanted, equipped the way SHE wanted, at a price below msrp and that made everyone happy! The experience left us wanting to share about this dealership (and we've sent 4 people that way already!)! We can't recommend Walt Massey enough! More