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Walt Massey Ford

Columbia, MS

4.3
20 Reviews

1494 U.S. 98 East

Columbia, MS

39429

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Showing 20 reviews

March 01, 2023

I'm very happy with my jeep and Chris and DeeDee are rock stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehi More

by Herrinperry62@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and DeeDee
February 02, 2023

This was the best auto buying experience EVER! Classy folks, respectful of my time and my needs! More

by janfarve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
February 01, 2023

My salesman Garret was the best part of my purchase. He's so kind and tried really hard to help me. I just didn't get a good car. More

by loritagavin2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret
November 09, 2022

I paid dealership $3800 + for repairs on a car I drive. I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely wil More

by scro
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Service Advisor
November 03, 2022

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase. More

by ingram6068076
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick West
October 25, 2022

The best car buying experience I have ever had. Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a More

by headphotography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McElroy, Dennon Dearman, Patrick West
October 14, 2022

Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. More

by Mskit51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley, Aidan Lowery
September 28, 2022

Yesterday (9/27) I had the oil changed in my F-150 and the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rot More

by jtoney60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley, Aidan Lowery
September 26, 2022

Great service. Speedy and professional. Followed up to make sure everything was ok. Used original parts. More

by jeffwilliams71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
January 16, 2022

They were very welcoming and courteous. They weren’t pushy and did their best to respectfully answer all of my questions. Chris Waltz was who I dealt with initially and he, along with his team, was a pl More

by marcus.n.estrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Waltz
2