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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
183 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 183 reviews

January 20, 2026

AJ and dalton made this one of the best if not the best car buying experience I’ve ever had. Will definitely recommend them to any and everyone I know. More

by grant.bustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ summers, Dalton Mcneese
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Jan 21, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re thrilled to hear AJ and Dalton made this one of the best car-buying experiences you’ve ever had. We truly appreciate your recommendation and your trust in our team.

January 17, 2026

The dealership is excellent. I admire the way the technicians take care of your car or truck. They will let you know what you need on your vehicle. More

by bonettehughes28
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Jan 19, 2026 -

Walt Massey Ford responded

Thank you for your kind review. We’re glad to hear you appreciate the care our technicians provide and the clear communication about your vehicle’s needs, and that Ashley made a positive difference during your visit. We truly appreciate your trust and choosing our dealership.

Jan 19, 2026 -

bonettehughes28 responded

Massey Ford is the dealership to buy, trade and get your vehicle in top running shape. All of the employees at Walt Massey Ford are friendly. My email address is as following: bonettehughes28@gmail.com Keep up the good work.

January 08, 2026

I appreciate the time spent on my truck and figuring out what was the problem. I Thank Ashley for taking the time to explain my situation and her More

by Tra.0272
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Jan 09, 2026 -

Walt Massey Ford responded

Thank you for your kind feedback. We’re glad the time spent diagnosing your truck helped get to the root of the issue, and we appreciate you recognizing Ashley for taking the time to explain everything clearly. We truly appreciate your trust in our team.

December 26, 2025

My question was answered promptly and fairly. I thought they could have done a better job at the time of sale explaining out of the out of state vehicle registration process. More

by RASpear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bourne, Dalton Mcneese, Michael Thomason
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Dec 29, 2025 -

Walt Massey Ford responded

We’re glad your question was handled promptly and fairly. We also appreciate the feedback on the out-of-state registration explanation—that’s helpful insight and something we can absolutely improve on to set clearer expectations during the purchase process. Thank you for taking the time to share your experience.

December 16, 2025

Would use this dealership again. Everyone did a great job and were very helpful through the whole process. More

by kevin.luper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bourne, Valerie Graham, Dalton Mcneese
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Dec 17, 2025 -

Walt Massey Ford responded

We’re glad to hear that. Knowing the team was helpful and made the process a positive one means a lot to us. We appreciate the opportunity to earn your business and look forward to helping you again.

December 04, 2025

Exceptional service the dealership went above and beyond exceeding expectations I will most definitely return More

by Be_nightingale
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Dec 07, 2025 -

Walt Massey Ford responded

Great to hear the team went above and beyond and exceeded your expectations. We appreciate you sharing your experience and look forward to welcoming you back next time.

November 28, 2025

They are always very helpful, knowledgeable and pleasant people to work with. And finish work in a timely manner. More

by kgreenlee40
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
Report | Print
Dec 01, 2025 -

Walt Massey Ford responded

Glad to hear the team continues to be helpful, knowledgeable, and easy to work with. Getting everything done in a timely manner is a priority, and we appreciate you taking the time to share your experience.

November 21, 2025

I brought my truck in on October 6, 2025 for repair work. After numerous calls, and, numerous non-return calls, I decided to pick my truck up to carry it for More

by Pastordoncochran
Recommend Dealer
No
Employees Worked With
Ashley McCraw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Nov 21, 2025 -

Walt Massey Ford responded

Sorry to hear about the frustration you’ve dealt with getting updates on your truck. That’s not the experience we want anyone to have. Our GM, Travis Cupples, will be reaching out, but she’s also welcome to call the store and ask for him directly so we can sort this out and get things moving in the right direction. We appreciate the chance to make it right.

November 19, 2025

They done a good job for me and they were very friendly. They treated me we respect. More

by popwelltina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
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Nov 21, 2025 -

Walt Massey Ford responded

Glad to hear everything was handled well for you. The team will appreciate knowing their friendliness and respect stood out during your visit. We look forward to helping again next time.

November 14, 2025

Overall a great experience. Everyone was very helpful and very professional. I will be back! More

by jimakers32
Recommend Dealer
Yes
Employees Worked With
Erica Gary, Erica Gary
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Nov 17, 2025 -

Walt Massey Ford responded

Great to hear your experience was a strong one. The team works hard to be helpful and professional, and it’s awesome to know that stood out. We look forward to seeing you again!

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