Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
60 Reviews of Walt Massey Ford - Service Center
Sort by
September 08, 2025
My car was picked up from my place of employment for annoil change. The driver was very courteous and professional. It was helpful to receive texts updating me on the progress. Overall a great experienc annoil change. The driver was very courteous and professional. It was helpful to receive texts updating me on the progress. Overall a great experience! More
by Vsaundry
Verified CustomerEmployees Worked With
August 27, 2025
Courtesy, clean on time facilities were in clean shape welcome Matt was out treated with courtesy at all times welcome Matt was out treated with courtesy at all times More
by GRAMPPY42
August 27, 2025
Excellent service and very respectful service department Ms. Ashley McGraw was extremely helpful and kept me informed throughout the time my vehicle was there Ms. Ashley McGraw was extremely helpful and kept me informed throughout the time my vehicle was there More
by arbadacarba69
August 27, 2025
Ashley Mccraw was awesomely polite , outstanding service with updates. Management was hands on unlike most places. Very welcoming and professional. with updates. Management was hands on unlike most places. Very welcoming and professional. More
by finebyme3210
August 21, 2025
Good folks to do business with and got the job done in a timely manner. timely manner. More
by coolunderfire2
August 20, 2025
Always have nice and friendly service. Never have an issue. I highly recommend using this dealership! Never have an issue. I highly recommend using this dealership! More
by kgreenlee40
August 07, 2025
She will go beyond and above to make sure your vehicle is fixed and ready on time and she’s willing to do anything she can to help you out on anything I truly recommend her with anybody fixed and ready on time and she’s willing to do anything she can to help you out on anything I truly recommend her with anybody More
by Kennethd520
Employees Worked With
August 06, 2025
Was pleased they were able to get me in with a short time! Thank you for great service time! Thank you for great service More
by Evans
Employees Worked With
July 30, 2025
The staff were helpful,attentive and knowledgeable. The service department was great . They got you in and out and I would recommend them The service department was great . They got you in and out and I would recommend them More
by kelliea_2008
July 28, 2025
Everything was good. All employees were nice. I was treated like family and the vehicle is doing great. All employees were nice. I was treated like family and the vehicle is doing great. More
by popwelltina
Employees Worked With
