Walters Auto Sales and Rentals

Scam Artists Looking for Victims Like Me I bought a truck from Walters Automotive in Goshen, Indiana and right before I drove it off the lot, the check engine light came on. A few days later I bought a truck from Walters Automotive in Goshen, Indiana and right before I drove it off the lot, the check engine light came on. A few days later I took it to an Auto shop and had the codes ran only to find out 9 codes came up with multiple sensors going out. Under normal circumstances, this doesn't happen and even the auto shop guy told me that he never sees this many codes with a chevy truck, especially at the same time. He and I both believe the dealer hooked up a code reader before putting the vehicle on the lot and erased the codes in the computer. This would cause a test drive to go well without a check engine light coming on until many miles (usually about 30 - 50) down the road. When I told Walters Automotive that I didn't want the vehicle and I had already called the lender to ensure the deal wouldn't go through, they came and took the vehicle. However, they are refusing to give me my down payment back and have spoken to me through email as if I am less than human. Oh, and yes, this is a Yo-Yo sale as they won't have approved financing for you when you leave the lot. There is a real possibility they will come take your vehicle from you even if you want it, since they don't secure financing before you leave. I called the lender after I had the vehicle for 6 days and they still hadn't approved the deal. The people here are very condencending and simply don't care about anything but their bottomline and their profit. They rationalize their actions by telling me that I am basically a horrible person due to my bad credit and they have every right to keep my down payment. In addition to being sold a horrible vehicle, the first test drive I took didn't even make it out of the parking lot, as the truck died twice. The second truck I test drove we took down the road to AutoZone and spend over an hour checking it out to make sure it was in good shape. However, the is no way to know that multiple sensors and codes were causing issues. This didn't come to my attention until minutes before leaving their parking lot. They are claiming that since the vehicle was sold AS-IS, they don't owe me my down payment back. So, not only do I not have a vehicle, but I am also out $750 due to these scam artists. I would NEVER buy from these people again and if you search online, you'll quickly find out I am not the only one that has been screwed by this company. They sell bad vehicles and tell you they are all you can get approved for with your credit. There are plenty of Better car dealers willing to work with bad credit. Don't buy from Walters, they will not give you a fair deal. More

UNBELIEVABLE I was looking online for vehicles and came across Walters auto group in Elkhart and Goshen Indiana those locations were over an hour and a half away s I was looking online for vehicles and came across Walters auto group in Elkhart and Goshen Indiana those locations were over an hour and a half away so I called there to be sure that before I made the trip all the way there that the vehicles I seen online were still in stock and a particular jeep patriot was automatic transmission not manual I was told it was indeed an automatic and that the other vehicles that caught my interest off their site were still there they verified they were still available I drove all the way there to find out none of the vehicles were still available and that jeep was a manual not automatic! I was furious that I wasted all that time and gas! So upset and on my cell phone I left my drivers license there I got all the way home to discover I left it there I called and was told that I could come Back to get it but I was not able and willing to drive all that way back again they understood I already wasted a trip they said they would send it to me in the mail a week later I still didn't get it I called a manager who apologized and said he would get to the bottom of it he never called me back! I called the next day trying to figure out what was going on they were rude, hung up on me, told me I should be more responsible and not leave my I.d. laying around ! UNBELIEVABLE! I had to talk to 4 different people before someone professional and nice came to the phone and was able to tell me they didn't bother to send out my license until the day before. I am a outraged and shocked at the unprofessional rude deceitful miscommunication issues at both those locations! Never do business there ever!, its safe to say my husband and I Bought a vehicle elsewhere I can't believe walters is still in business!! More