Washington Exotics
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 11 reviews
People are just wonderful -- Sonora, Chris. Brandon is fantastic. Very punctual & hospitable. Brought Phantom in for safety check & it performed beautifully on trip. Brandon is fantastic. Very punctual & hospitable. Brought Phantom in for safety check & it performed beautifully on trip. More
As a new client, I so far have complete confidence with their service department. However, it does seem to be most difficult to test drive a vehicle. I had to purchase one out-of-state to do my own test their service department. However, it does seem to be most difficult to test drive a vehicle. I had to purchase one out-of-state to do my own test drive. More
Beyond any expectation. From the moment i reached out with a brief inquiry, service department was responsive, extremely knowledgeable, not only about the vehicle itself, bu From the moment i reached out with a brief inquiry, service department was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. 10 stars More
Don't walk, run from this dealership. I ordered a new Mclaren 4 months back and provided a good faith deposit for the order. The only document I signed was the build sheet. I reached o I ordered a new Mclaren 4 months back and provided a good faith deposit for the order. The only document I signed was the build sheet. I reached out about a month prior to the car coming in to inform them that I couldn't take delivery and this is where things turned worse. The manager and owner refused to refund my $10k deposit as they said I signed other documents that they can't produce. Customer service has been atrocious, their responses are short and aggressive, and they are trying to hold my $10k hostage. One would expect more honesty from a high-end dealership like this. More
