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Washington Ford Inc.
Washington, PA
1,205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,205 reviews
September 02, 2020
Washington Ford is a very competent repair facility. Very friendly knowledgeable courteous people who work with you, have repairs done as promised at a fair price. friendly knowledgeable courteous people who work with you, have repairs done as promised at a fair price. More
by ay51
Employees Worked With
Kevin Konek
August 06, 2020
Great service. Courteous, prompt, very helpful. I will not take my vehicle anywhere else for service. They always have my vehicle ready on time and really love the Ford pass. not take my vehicle anywhere else for service. They always have my vehicle ready on time and really love the Ford pass. More
by Jem7467
Employees Worked With
JT Mowery
July 18, 2020
Voided Warranty Dropped my truck off for an electrical issue Purchased at Washington Ford with add on Warranty and was told warranty would not cover work due to an af Dropped my truck off for an electrical issue Purchased at Washington Ford with add on Warranty and was told warranty would not cover work due to an aftermarket speaker system being installed incorrectly however whatever they were talking about was in the truck when I purchased it from them So if not eligable for an add on warranty they should refund the warranty or take care of the work. More
by troy
Employees Worked With
Service Advisor (Female)
June 16, 2020
Very Satisfied Customer Usually we like to wait for the church van, but because of the coronavirus we had to leave it overnight. So we had to use an additional vehicle and d Usually we like to wait for the church van, but because of the coronavirus we had to leave it overnight. So we had to use an additional vehicle and day, to get the van inspected. The good thing is when we filled out the paperwork, we requested the van be done by 11:00 AM and that is when they called us to pick it up; now that is how you do business. More
by tcbc1240
Employees Worked With
No employees
June 15, 2020
service during COVID I contacted Washington Ford during the COVID shutdown because my car needed an oil change. I got a message saying that they would contact me when the I contacted Washington Ford during the COVID shutdown because my car needed an oil change. I got a message saying that they would contact me when they reopened their service department. They did - and had a "contact-less" system set up so that I could speak with them and pay for the service without entering the building. The day that I picked up my car, one of my turn signals malfunctioned. I called them again, and they took care of it right away. I didn't have an appointment, but I was able to stop by at my convenience the next day and sit outside the building at a picnic table while they took care of my car. They had it fixed in just a few minutes, and it was virtually "contact-less" again. Don Paris was the Service Advisor, and he did a great job taking care of both calls virtually! More
by ddudik
Employees Worked With
Don Paris, Jake Verbanec
June 04, 2020
Always have a great experience at Washington Ford Don Paris my service rep always takes care me when I come in . Great person great service rep ! Thanks again ! Paris my service rep always takes care me when I come in . Great person great service rep ! Thanks again ! More
by Jason
Employees Worked With
Don Paris , Kevin McCrory
June 04, 2020
Mostly pleased I was very pleased with my recent visit with my truck. I do have one issue though. I had an appointment set up in February to have the oil changed. I was very pleased with my recent visit with my truck. I do have one issue though. I had an appointment set up in February to have the oil changed. Because of the pandemic, my appointment was cancelled. Because the truck was due for the oil change, I asked if it would be ok to wait for awhile to get it done. Your employee, not sure who I talked to, told me not to wait & have it serviced elsewhere & to keep my receipt & I would be reimbursed because I purchased the complete care package when I bought the truck. I asked about it when I set the appointment for the recent visit. He told me that he didn't know anything about it & couldn't help. I've called twice since then & haven't gotten anywhere with my issue. No one seems to be able to help. Will someone please let me know what to do to get reimbursed? More
by Doug
Employees Worked With
Kevin Konek
March 30, 2020
excellent service always excellent, both service and sales departments. Don Paris always easy to work with, honest, knowledgeable and the suggestions he makes are alway always excellent, both service and sales departments. Don Paris always easy to work with, honest, knowledgeable and the suggestions he makes are always right on point More
by bjduffey
Employees Worked With
don parise
March 13, 2020
My service advisor, Don Paris is excellent to work with. Very knowledgeable and very accommodating with scheduling my vehicle for service. He is the reason I keep coming back to Washington Ford. Very knowledgeable and very accommodating with scheduling my vehicle for service. He is the reason I keep coming back to Washington Ford. More
by gharakal
Employees Worked With
Don Paris
