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Washington Ford Inc.
Washington, PA
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,216 reviews
March 13, 2020
My service advisor, Don Paris is excellent to work with. Very knowledgeable and very accommodating with scheduling my vehicle for service. He is the reason I keep coming back to Washington Ford. Very knowledgeable and very accommodating with scheduling my vehicle for service. He is the reason I keep coming back to Washington Ford. More
by gharakal
Employees Worked With
Don Paris
March 01, 2020
Great dealership very nice and easy to get along with during whole buying experience. The service dept is going above and beyond helping even with my work schedule. Will recommend to anyone looking to bu during whole buying experience. The service dept is going above and beyond helping even with my work schedule. Will recommend to anyone looking to buy a new or used vehicle More
by Jmcanlis0428
Employees Worked With
Kevin Konek, Budd Little were also great assisting us, Kevin McCrory
March 01, 2020
Not overly happy with the vehicle so far but the service department has done a great job so far. I thought a new vehicle would not of had these issues but Washington Ford and Fox Ford has been very good abo department has done a great job so far. I thought a new vehicle would not of had these issues but Washington Ford and Fox Ford has been very good about servicing the issues and getting me back on the road. More
by kennygl1
Employees Worked With
Kevin McCrory
February 29, 2020
Service department is excellent. Good mechanics and Kevin is great on the desk. The ladies the cashier desk are polite and quick. I have taken each of my F150s there without issue in the service department is great on the desk. The ladies the cashier desk are polite and quick. I have taken each of my F150s there without issue in the service department even though I never bought one from there.. More
by Tommy1971
Employees Worked With
Couple of the mechanics. I don’t know their names. , Kevin McCrory
February 26, 2020
The service at Washington Ford has never let me down. I bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen, and I unfortunately bought one. Even with all the issues my vehicle has given me (2014 Ford Edge SEL, bought used with 40k miles) I can’t say enough good things about the Service Department, Don Paris my adviser, makes things right the first time. Because of the quality service I will return to Washington Ford for my next vehicle. More
by brittenybrownlee@yahoo.com
Employees Worked With
Don Paris
February 22, 2020
Happy Campers Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, bu Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, but also the "keep the customer happy and safe" details. Washington Ford is unsurpassed in customer service! More
by Jim Flanigan
Employees Worked With
Kevin Konek, Paul Sargent
February 18, 2020
very professional our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. More
by Jasion
Employees Worked With
not sure
February 17, 2020
Successful Repairs Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were not needed. More
by daltw4
Employees Worked With
All
February 16, 2020
Car I verbally purchased and email conformation was sold I thought I purchased a car speaking directly with the sales manager Brennan May. We negotiated a price over the phone and agreed. I asked him to send I thought I purchased a car speaking directly with the sales manager Brennan May. We negotiated a price over the phone and agreed. I asked him to send and email listing any information they needed. He responded with a purchase agreement and asked for an insurance card and a drivers license. I agreed to his price and sent the documents back. I called to ask if any other information was necessary but I did not get a response so I followed up with an email the following day. They sold the car to another individual after selling it to me two days prior. They never contacted me or spoke with me directlly saying they were going to sell the car. Brennan (sales Manager) did not check his messages and they never contacted me. Very unprofessional and I would not buy a vehicle form this dealer as long as Brennan is working there. I had no confrontation, just a very unprofessional business transaction. It is not about the car because there are many more out there, it is about the way they handled their business. I will contact the GM to share my story. More
by steve
Employees Worked With
Brennan May
February 16, 2020
Mike was great Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excel Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excellent. More
by donnanath118
Employees Worked With
Mike, Andrea
