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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
1,269 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,269 reviews

March 08, 2025

Great job ! Experienced and professional , fix car in 2 days , very satisfied thanks Washington Ford More

by markhoffer266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

They're the best! The service department keeps me coming back to buy my cars there. More

by SNOWFALLINCHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
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March 07, 2025

The service is great, Just pull my car inside and leave it, then check in. Ms. Baumgartner was my contact, took my information and discussed the recall service they provide, asking, will I be waiting for m More

by CANDYANDART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Ms. Baumgartner
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March 07, 2025

Everyone was friendly and professional and service was punctual .this is such a nice dealership to deal with More

by BRANTCR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cullen
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March 07, 2025

Customer service was terrific and made the process extremely easy. The work performed was outstanding and pricing very transparent. More

by Trent Carlson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
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March 07, 2025

Kevin has always worked with our family with our family in resolving issues with our vehicles as well he interacts and works very well with Brian, who heads up the parts department to get the job complete More

by DRYRIDGE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Service, Brian- Parts
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March 06, 2025

Price is high on higher mileage jeep with scratches and dent that was not fixed More

by SWEENBURG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Washington Ford Inc. responded

Good morning Sweenburg, Thank you for the feedback. I'd like to speak with you about the jeep you are referencing. When time allows can you please call me at the dealership, thank you for your time, JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100 ext:249

March 05, 2025

Excellent customer service from start to finish. Cindy was great and I appreciated the car dropped off at my home. More

by gkonwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy in service
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March 05, 2025

I was very pleased with the service department and technician work. Cindy was pleasant and the work was done quickly. More

by eagle2370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
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February 28, 2025

Kevin was Very nice & knowledgeable about what was wrong with my vehicle and explained everything. More

by staceysinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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