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Washington Ford Inc.

Washington, PA

4.8
1,273 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,273 reviews

September 02, 2024

Bought a 24 Ranger and Bob my salesman was very good and handled everything, the process was smooth More

by joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 06, 2024 -

Washington Ford Inc. responded

Hi Joe, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 02, 2024

I brought my car in because the windshield wipers turn on and off by themselves and sometimes don't turn on when I need them. I had taken it to other shops however they did not feel they had the expertise to More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Timmons
Sep 07, 2024 -

Washington Ford Inc. responded

Hi Gabby, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please reach out to our Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

September 01, 2024

From my sales person Bob, to the service department, Washington ford rocks. I’ve purchased and serviced six vehicles there and never had problem one. More

by BOBVAL915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert McHugh
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

September 01, 2024

Washington Ford service department is outstanding. They are always polite and professional. Don is one of the main reasons main reasons we purchase vehicles from Washington Ford. Don can be trusted More

by JCROACH31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Washington Ford Inc as your first choice for service!

August 31, 2024

I would recommend Washington Ford to anyone. They made our buying experience very easy. We came from out of state to buy our truck and they already had everything ready when we got there. We on More

by lcv1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bojarski
Sep 05, 2024 -

Washington Ford Inc. responded

Hi, thank you so much for your positive comments about Washington Ford Inc! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2024

The schedule is flexible with my schedule. Call me when complete to pick up at my convenience. More

by JBRIGGSPARLCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Sep 05, 2024 -

Washington Ford Inc. responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2024

I have 2 vehicles. A Lincoln and a Cadillac. Both are serviced at Washington Ford. I’m very pleased with their service. Washington Ford is the BEST… More

by golfnut52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept.
Sep 01, 2024 -

Washington Ford Inc. responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2024

Washington Ford has great service and the staff is very helpful! Kevin is very friendly and always ready to help customers. More

by Marz36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 30, 2024

EVERYONE AT WASHINGTON FORD WAS GREAT, VERY FRIENDLY WHICH MEANS ALOT.ANDREA WAS GREAT AT HELPING ME GET QUICK SERVICE AND HER QUOTE WAS RIGHT ON. WAITING AREA WAS VERY CLEAN AND COMFORTABLE.WASHINGTON More

by DHRABCSAK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREA
Sep 02, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 29, 2024

Kevin is always helpful and on top of things. Takes care of things well, always pleased with service. More

by JAKECAV34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 01, 2024 -

Washington Ford Inc. responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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