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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
1,200 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,200 reviews

July 27, 2024

Service Advisor was very friendly and kept me informed through out my appointment. Everyone was very helpful. More

by CHEBAR1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Verbanec
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Jul 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Quick easy process. Great service this time , same as it was years ago the first time I bought a vehicle there. Loving my new Bronco. More

by joettadenman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
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Jul 28, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 26, 2024

Andrea and the service provided are the reason I keep coming back for vehicle maintenance. More

by PJHOSKIN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Jul 26, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

July 25, 2024

Issue was resolved without any headaches and covered under warranty. Props to Washington Ford service dept. More

by smdixon1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reed
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Jul 26, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 25, 2024

I have been dealing my service advisor, Don Paris, for many years. He has treated me very well and handled all the details of my service flawlessly. My Escape was ready well before I expected it. Everythi More

by STEPHENDAVIS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

Communication and friendliness are great. My experiences there are always good and beneficial. Pricing is ok. More

by J.GERBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 23, 2024

Car wasn’t ready by 3, had to get the next day that was disappointing More

by CHRISTINALUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (724) 223-5100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 22, 2024

I have been servicing my Ford's at Washington Ford for 7 years now and the service department (Don P.) has always treated me with respect, great communication, and keeps my best interest at the forefront. More

by brittenybrownlee@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
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Jul 26, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2024

very pleased from my first conversation with the floor manager to meeting my salesman Cullen. the finance manager Tom was also very pleasant and easy to deal with...your dealership was certainly not local More

by crazycat12200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen
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Jul 22, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 21, 2024

Great experience. Car needed some TLC and Ford did not charge us an arm and leg Thanks Kellye More

by KELLYE.KIMBERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Washington Ford Inc. responded

Hi Kellye, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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