Washington Ford Inc.

Excellent service. Purchased a newer used vehicle in September this year. The salesman Barry was exceptional at answering all of my questions and provided everything Purchased a newer used vehicle in September this year. The salesman Barry was exceptional at answering all of my questions and provided everything I needed to make my purchase. Washington Ford is straight forward and 100 percent customer oriented. The facility is what I would expect from a luxury dealership. I had the opportunity to observe the service department while I waited for my vehicle to be ready, I can't say enough about the level of professionalism within this company. Outstanding customer interaction & service they provide. Cleanliness is also a very high priority here. They even have semi private work space / electronics charging stations available for business men while their vehicle gets serviced. They are honest and it shows. Excellent work by all. I highly recommend Washington Ford for your next purchase(s)!!! More

Great experience. Valet service is excellent. Kevin does a great job at communicating with the customer. Valet service is excellent. Kevin does a great job at communicating with the customer. More

Jake my service advisor is always excellent! He makes sure I understand everything that is happening with my vehicle while it is at the shop. Greatly appreciative to him and my mechanic Justin! He makes sure I understand everything that is happening with my vehicle while it is at the shop. Greatly appreciative to him and my mechanic Justin! More

The total experience from start to finish was good. Bob did a great job of answering the questions I had Bob did a great job of answering the questions I had More

Always a good experience, friendly, knowlegeable people. I never had a repair that wasn't diagnosed correctly or fixed right the first time. I never had a repair that wasn't diagnosed correctly or fixed right the first time. More

Cullen is great. Although should give some swag after buying a truck. Ford gave out a new incentive on 9/30 - however, start date is not listed and was not eligib Although should give some swag after buying a truck. Ford gave out a new incentive on 9/30 - however, start date is not listed and was not eligible since their explanation is the dates are in the software. Consumers have no access to this and is not an explanation. Horrible when speaking with Ford Marketing department- poor quality there. More

Brian was fantastic! Would absolutely recommend him and the dealership. The paperwork went smooth. If you are looking for a great car buying experience, Contact Bryan. Would absolutely recommend him and the dealership. The paperwork went smooth. If you are looking for a great car buying experience, Contact Bryan. More

Barry was able to quickly obtain the vehicle I wanted with the features I requested and get me on the road in just a few days. Tracey managed the loan paperwork quickly and efficiently and was pleasure t with the features I requested and get me on the road in just a few days. Tracey managed the loan paperwork quickly and efficiently and was pleasure to work with. We had a great experience with Washington Ford. More

Jake did very good and explained things to the best of his ability, small misunderstanding but we got it taken care of in the end his ability, small misunderstanding but we got it taken care of in the end More

Awesome experience every time I visit Washington Ford. Everyone is friendly and they go the extra mile to take care of you. Everyone is friendly and they go the extra mile to take care of you. More