Washington Ford Inc.

The car was immediately taken, Jacob was informative , the other staff was also friendly Always happy with service, Thank you the other staff was also friendly Always happy with service, Thank you More

As usual, reliable, timely on inspection and inclusive of needed checkpoints on car. Responsive to call and appointment scheduling. needed checkpoints on car. Responsive to call and appointment scheduling. More

Service advisor was very nice . I thought for the time spent on the van and the price I was charged it was somewhat unacceptable over 800 dollars , I would have a difficult time rec I thought for the time spent on the van and the price I was charged it was somewhat unacceptable over 800 dollars , I would have a difficult time recommending anyone have service done unless they were in a jam like I was .it would have been a nice thought to at least throw in an oil change for that price . More

Informative and Updates on vehicle in less then 8 hours. Explains in detail about the job. Explains in detail about the job. More

Great service center, very helpful service adviser {Andrea Baumgardner} car ready when promised. Will return for future service. {Andrea Baumgardner} car ready when promised. Will return for future service. More

Everybody was helpful and straight forward. And addressed any concerns I had with vehicle and were quick to fix any problems I seen. Robert McHugh was great I will 100% be returning in future And addressed any concerns I had with vehicle and were quick to fix any problems I seen. Robert McHugh was great I will 100% be returning in future More

They always go above and beyond my expectations for a car dealership when dealing with car matienence. dealership when dealing with car matienence. More

Great service the final outcome was right on the spot the delivery service was awesome. The was complete as scheduled no issues delivery service was awesome. The was complete as scheduled no issues More

We always have a good experience at Washington Ford. We are treated with respect; we are usually given a quick appointment and we are pleased with the communication that we receive while the work is bei We are treated with respect; we are usually given a quick appointment and we are pleased with the communication that we receive while the work is being done on our vehicle. Our vehicle is now 7 years old, and we wouldn't trust it to anyone else for care and maintenance. A special bonus this time was that we paid only half of the quoted cost of repairs. This was because of some type of bonus points that we had accrued. These points were used to bring the overall cost down. Extra money in our pocket is always a good thing. Thank you very much! More

I always have an excellent service experience with Kevin at Washington Ford. He calls me days before the appointment making sure he captures all my concerns, and keep me updated when the vehicle is being wo at Washington Ford. He calls me days before the appointment making sure he captures all my concerns, and keep me updated when the vehicle is being worked on so I can expect the time the job is completed, and clearly explains every detail. I can only trust this dealership when it comes to maintenance of my trucks. More