Washington Ford Inc.

Lights were not fixed when the truck was first taken in. After I sent pictures that the low beam lights were not working then it was taken in again and was fixed. After I sent pictures that the low beam lights were not working then it was taken in again and was fixed. More

Excellent service, prompt timing, great work ethic, everyone says hello and feels welcoming. Thank you for such great care. everyone says hello and feels welcoming. Thank you for such great care. More

Service rep is always awesome. The mechanic was caught smoking/vaping in my vehicle when he thought no one was looking. Manager called me and wife several time to apologize, but th The mechanic was caught smoking/vaping in my vehicle when he thought no one was looking. Manager called me and wife several time to apologize, but this is unacceptable and I will not keep it a secret. What a spit in the face. My $65,0000 platinum , and someone vaping like it’s a piece of crap. Very disappointing to post the least. More

Took me in on the spur of the moment with no prior appointment made to take care of my concern. Very helpful appointment made to take care of my concern. Very helpful More

They were very helpful and explaining what was gonna happen to my vehicle while it was being serviced, and in a timely matter, I was called and told me that my vehicle was ready. It’s always a pleasant happen to my vehicle while it was being serviced, and in a timely matter, I was called and told me that my vehicle was ready. It’s always a pleasant experience coming to the Ford dealership More

I had my regular maintenance done in this dealership. In addition, I mentioned about an unusual noise in my truck. They were able to identify the problem, inserted my truck to their schedule in no time, In addition, I mentioned about an unusual noise in my truck. They were able to identify the problem, inserted my truck to their schedule in no time, but had to wait for parts that took the repair for more than a week. Nevertheless, I'm happy and satisfied with the hassle free - pick up and drop off, pay over the phone, constant update, and transparency of the advisors. I'm glad that the repairs were covered under warranty and they took care of it. More

Was quick and efficient on an oil change. Lounge area was big and comfortable. Wait time was shorter than what was told when I checked in. Andrea was pleasant and professional. Lounge area was big and comfortable. Wait time was shorter than what was told when I checked in. Andrea was pleasant and professional. More

I can actually depend on these people whether it's a deal on a new car or a repair on my present Ford car. I believe they treat me honestly and with respect. They've earned my business. on a new car or a repair on my present Ford car. I believe they treat me honestly and with respect. They've earned my business. More

Great service by Andrea, very well in her communications during the entire process which was nice during the entire process which was nice More

Great services and very nice to deal with. And will Give you options to achieve your goals. And will Give you options to achieve your goals. More