Washington Ford Inc. - Service Center

They got me in on a emergency problem and took of it that day, also took me home and delivered my vehicle when finished. day, also took me home and delivered my vehicle when finished. More

All staff is friendly and very knowledgeable of info i ask about.Also very helpful to steer u right direction. ask about.Also very helpful to steer u right direction. More

Service tech is excellent, nothing else to say. 15 word requirement for this survey is dumb. 15 word requirement for this survey is dumb. More

Very helpful,friendly Service tech and mechanic, can't say enough good about the whole experience say enough good about the whole experience More

I experienced convenient online scheduling, a comfortable waiting room area, and had a prompt service appointment waiting room area, and had a prompt service appointment More

Issue was not resolved. The tire light reappeared on 12/24. On vacation but will contact the dealership to schedule service. The tire light reappeared on 12/24. On vacation but will contact the dealership to schedule service. More

Did not compare my online booking or reference my phone number to contact me. Vehicle was there for 4 days for a two hour inspection and brake job My vehicle should have been serviced on Friday. I calle number to contact me. Vehicle was there for 4 days for a two hour inspection and brake job My vehicle should have been serviced on Friday. I called Monday afternoon and I fill like it was my call that got the work I will not take my vehicle back to this place The online appointment and the human were two different people. It’s the attention to detail that matters to me and I feel as though there was no over site or mirroring between the two systems. Also. My tires were protested and I left the facility with all four tire pressures under low tire psi warnings. I had to run home and service all four tires More

Scheduled a service where I had to wait at dealership They started promptly at my appointment time and finished in a timely manner Staff super friendly and shop very clean They started promptly at my appointment time and finished in a timely manner Staff super friendly and shop very clean More

Great service. Kevin K is always helpful and honest. I was in and out in an hour for under $100. The works Package is a great deal. Kevin K is always helpful and honest. I was in and out in an hour for under $100. The works Package is a great deal. More

The service was great as usual! !! Thank you very much!! Jake is the best! Merry Christmas! !! Thank you very much!! Jake is the best! Merry Christmas! More