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Washington Ford Inc. - Service Center

Washington, PA

4.8
995 Reviews

995 Reviews of Washington Ford Inc. - Service Center

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September 07, 2024

Great convenient mobile service done when scheduled on time in and out. 15 words 15 More

by plrheam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Washington Ford Service Department and Andrea B. always go above and beyond. Great service! Highly recommend. More

by DKHABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Sep 08, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2024

Washington Ford service department is the best. . I have 2 vehicles and both of them are serviced at Washington Ford. I wouldn’t consider any other dealer.. More

by golfnut52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Service department (Andrea) at dealership did a great job communicating and completing work on time and with good workmanship. Inquired about some potential additional issues with the vehicle, and I was adv More

by JONATHAN.GOODISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave a review for us at Washington Ford Inc. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

September 05, 2024

Always kind and courteous, they keep you informed and provide quality service, I would recommend to anyone. More

by Dan.fetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

September 05, 2024

Completed the requested work in less time than expected. The folks at the service desks and the techs who top off the fluids, were courteous and friendly. More

by GTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

I have had multiple Ford Vehicles Serviced At This Facility on Multiple Occasions and I CAN Honestly Say That I HAVE Been Satisfied With The Outcome EVERY Time AND THAT Is Saying A lot. Well Done! More

by EKELLEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t Know The Name Of The After Hours Cashier, But She Was Lovely AND Helpful!
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, we're pleased to hear everything was completed to your satisfaction! Safe travels!

September 02, 2024

I brought my car in because the windshield wipers turn on and off by themselves and sometimes don't turn on when I need them. I had taken it to other shops however they did not feel they had the expertise to More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Timmons
Sep 07, 2024 -

Washington Ford Inc. responded

Hi Gabby, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please reach out to our Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

September 01, 2024

Washington Ford service department is outstanding. They are always polite and professional. Don is one of the main reasons main reasons we purchase vehicles from Washington Ford. Don can be trusted More

by JCROACH31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Washington Ford Inc as your first choice for service!

August 31, 2024

The schedule is flexible with my schedule. Call me when complete to pick up at my convenience. More

by JBRIGGSPARLCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Sep 05, 2024 -

Washington Ford Inc. responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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