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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,044 Reviews
Call Service Center (888) 632-4259

1,044 Reviews of Washington Ford Inc. - Service Center

Sort by
July 25, 2024

Issue was resolved without any headaches and covered under warranty. Props to Washington Ford service dept. More

by smdixon1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reed
Report | Print
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 25, 2024

I have been dealing my service advisor, Don Paris, for many years. He has treated me very well and handled all the details of my service flawlessly. My Escape was ready well before I expected it. Everythi More

by STEPHENDAVIS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2024

Car wasn’t ready by 3, had to get the next day that was disappointing More

by CHRISTINALUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (724) 223-5100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 22, 2024

I have been servicing my Ford's at Washington Ford for 7 years now and the service department (Don P.) has always treated me with respect, great communication, and keeps my best interest at the forefront. More

by brittenybrownlee@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2024

Great experience. Car needed some TLC and Ford did not charge us an arm and leg Thanks Kellye More

by KELLYE.KIMBERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Washington Ford Inc. responded

Hi Kellye, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 20, 2024

Kevin was a great service representative and communicated regularly as to status of repairs. Very happy with overall service. More

by EARL.MCCARDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - Service Dept
Report | Print
Jul 22, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 19, 2024

The service center provided tremendous customer service. They delivered my vehicle back to me and ensured it was delivered by promised time! More

by Newcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Washington Ford Inc. responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

Always satisfied here. Good work and honest people. Don Paris has been my advisor for about 12 years, can trust him. More

by BIGCOUNTRY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jul 21, 2024 -

Washington Ford Inc. responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Washington Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

July 18, 2024

Service was exceptional as always. Andrea kept my well informed on where the tech was at during the process and advised accurately on when the work would be completed. More

by SALISBURY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgardner
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Jul 19, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 18, 2024

Andrea had me in and out before I had time to read the paper, great service More

by Tim O
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jul 19, 2024 -

Washington Ford Inc. responded

Hi Tim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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