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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,044 Reviews

1,044 Reviews of Washington Ford Inc. - Service Center

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July 17, 2024

Kevin in service did a great job as he always does in getting our car in and out no matter what it needs. The tech's take care of the car both inside and out. Very professional!!! More

by DRYRIDGE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Service
Jul 19, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 17, 2024

Kevin in service made my visit painless. I had issues with the service department at Shultz Ford in West Mifflin. They had three trys at the same issue Kevin just repaired. Although West M More

by CGRESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jul 17, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 17, 2024

Kevin is top shelf service advisor. Made sure everything was completed and done on a timely basis, finished as promised. More

by lauch112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 19, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2024

I asked for the recall to be done in addition to oil change and alignment, I was told the parts were there for the recall, it was on my form but when i picked up the vehicle the recall was not completed More

by DANIEL.T.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Jul 18, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience and we will do our best to make this right.

July 17, 2024

I have been dealing with Washington Ford for many years. The entire organization is organized and well run. The service department is very good at performing scheduled service as promised and in a timely fa More

by HMHUBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Washington Ford Inc for all your vehicle needs! Take care!

July 16, 2024

They are very knowledgeable, courteous, and professional. It was very easy to work with them. More

by T Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duffey
Jul 18, 2024 -

Washington Ford Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 16, 2024

I have been working with Don Paris for the last few years on all my service needs. He is great to work with and always gets back to me fast! He keeps me in the loop and is always great at communicating with More

by SONYA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jul 18, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your feedback! Safe travels!

July 16, 2024

Kevin always treats me right and looks for the deal in that's best for me. More

by DWHUFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin konek
Jul 17, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 16, 2024

Love the service department! They communicate every step of the way and quick turn around time. Got my car back up and running! More

by TRINITY.NICOLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 17, 2024 -

Washington Ford Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 16, 2024

Everything went well from start to finish. From initial call to the pick up of the vehicle More

by MICHAELGOLASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin konek
Jul 18, 2024 -

Washington Ford Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

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