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Washington Ford Inc. - Service Center

Washington, PA

4.8
975 Reviews
Call Service Center (888) 632-4259

975 Reviews of Washington Ford Inc. - Service Center

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June 06, 2024

Very good experience. Car was picked up and delivered promptly. All information about the work done was handed to me🙂 More

by PRGSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 06, 2024

Dona Paris always takes good care of me. Gets me in, keeps me updated, and gets me out on time. More

by SIMMONS218
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 06, 2024

It took 4+ days to fix auto for a 15 hr job. Also car came back dirty steering wheel and greased finger prints on car More

by KAUFCLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience to discuss how we can turn this experience into a positive one.

June 05, 2024

Kevin went above and beyond on getting my truck serviced in a timely manner. Thanks! More

by wvukyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 28, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 03, 2024

What an easy, professional experience. I would recommend Washington Ford to anyone looking for efficient service More

by CFR229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 03, 2024

The process was simple from making the appointment online to the valet drop off at my home. The communication throughout was excellent. Cindy explained the issues with my vehicle, and the plan to fix it with More

by CAINJL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy (service depart) and Jeff Gallagher.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 03, 2024

Last year I was told that I would need new tires at my inspection, and I asked Jake Verbanic to get me new tires, he got me a deal that i was satisfied with. Service with a smile. More

by JLFARRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanic
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 02, 2024

They did the work fast. Was done before they said it would. They let know how much it will cost More

by JMMASK316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2024

They always work with you and answer questions today was no exception was treated really well More

by RICHHORNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2024

Kevin from the service department was very knowledgeable and courteous. Took great care of our Bronco and met our needs. Thanks More

by TKSTIMELING91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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