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Washington Ford Inc. - Service Center

Washington, PA

4.8
976 Reviews
Call Service Center (888) 632-4259

976 Reviews of Washington Ford Inc. - Service Center

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May 30, 2024

Car was throwing codes but were unable to find the problem so car must go back More

by casimirmalys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 29, 2024

Very friendly and helpful staff. Very knowledgable. Easy scheduling an appointment for service. Very accessible More

by EFAW2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 29, 2024

The scheduling is easy and the wait is short. The service is great with no issues. More

by CLISOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 26, 2024

They were prompt and helping me out in a time of need. They were very courteous knowledgeable and Alyssa was great. More

by FORBSEY.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Jun 29, 2024 -

Washington Ford Inc. responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2024

Andrea was great and did everything she could to get our vehicle back in shape More

by BILLDETRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 25, 2024

Washington ford does excellent work and gets it done right. And they got my work done in fast time. More

by SCOTT.LEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

Pick up and drop service is really wonderful. Staff are courteous and helpful and knowledgable. More

by 2DOLLY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

May 24, 2024

The pick up and drop off service is a great thing and a time saver More

by SEKERCAKBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 24, 2024

Very clean and friendly place. They are extremely accommodating to my needs. They picked up my car from my work and did the work that needed done, then brought my car back so I did More

by ELYSIA.MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgartner
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 23, 2024

Receptionist was nice so gave two stars instead of 1. 6 month old truck that we had to take in twice already because AC won’t work. They admit it is a known problem, but since they couldn’t reproduce the More

by dplumme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we regret to hear that you are displeased with your recent experience with us. When you have an opportunity, please reach out to Mike Reed, Service Manager, mike.reed@washingtonford.com, (724) 223-5105 x237 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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