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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,040 Reviews
Call Service Center (888) 632-4259

1,040 Reviews of Washington Ford Inc. - Service Center

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June 03, 2024

Last year I was told that I would need new tires at my inspection, and I asked Jake Verbanic to get me new tires, he got me a deal that i was satisfied with. Service with a smile. More

by JLFARRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanic
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 03, 2024

What an easy, professional experience. I would recommend Washington Ford to anyone looking for efficient service More

by CFR229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 02, 2024

They did the work fast. Was done before they said it would. They let know how much it will cost More

by JMMASK316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2024

The problem is the Ford Edge, it’s not safe and the manufacturer hasn’t remedied the brake failure. The service department has a slow turnaround, so you can expect to fork over a chunk of change in rep More

by LAURENGEESEY
Recommend Dealer
No
Employees Worked With
Levi
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience to discuss how we can turn this experience into a positive one.

June 01, 2024

Kevin from the service department was very knowledgeable and courteous. Took great care of our Bronco and met our needs. Thanks More

by TKSTIMELING91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

Need to work on communicating , my truck was at the dealership 3 days, if I had not looked at the app , I would not know the vehicle was in. More

by twb306
Recommend Dealer
Yes
Employees Worked With
Bob Mchugh
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com.

June 01, 2024

They always work with you and answer questions today was no exception was treated really well More

by RICHHORNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 31, 2024

Andrea the Service Writer and Jeremy the Technician were awesome and made the whole process simple. From pick up to service and delivery was awesome. More

by TMSWOOPE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner and Jeremy House
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 31, 2024

Quick and efficient. . they deliver what is asked for. WE have always been pleased with the service dept. More

by RETIREDNPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service dept
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Don in the service dept always goes above and beyond! True asset to the company! More

by MONEILL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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