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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,037 Reviews
Call Service Center (888) 632-4259

1,037 Reviews of Washington Ford Inc. - Service Center

Sort by
April 27, 2024

Great service, very transparent and up front. My service advisor Kevin was great at guiding be on what needs done and what can wait. More

by LIBERATOREM16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 27, 2024

Awesome service & awesome people. Applied rewards I didn’t even know I had to my service. More

by Rcm201604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 27, 2024

I picked up new floor mats and a bed mat utilizing my ford pass point from the purchase of a new vehicle. Service had to right it up before I could get the items from parts. More

by JJNS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 26, 2024

Excellent service! Picked up car and returned as promised. Did everything that was contracted. Courteous and professional More

by FDKUZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin KONAK
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 25, 2024

Kevin Konek,John Gill and staff were friendly, informative and performed the required maintenance and inspections in a timely manner...Thank You More

by BRAUNGFOOTBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konek,Kevin
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 24, 2024

I needed my 20k mile service done . They were fast , courteous , professional & inexpensive! would recommend to anyone who tracks their vehicle maintenance on the ford app!! More

by vet_oif2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2024

I had a noise in the front of my F-150 that I could not identify. Scheduled an appointment with Washington Ford and the problem was quickly identified as a bad left front wheel bearing. It was fixed in a p More

by RETONE.STAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanec
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2024

I liked the text communication from the service advisor. It was very quick and easy. More

by MARYJO.WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 23, 2024

The service on a recall with an attitude toward my husband is what brings it to a2 star. They got the car in early though More

by ROSEEFAW
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Not sure of the name
Report | Print
April 22, 2024

Kevin Konek always schedules me in timely fashion, communicates with me what my F -150 needs done while in for service. Kevin always offers to get me shuttle service if needed. Thanks Washington Ford More

by CHRISMARY422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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