Washington Ford Inc. - Service Center

Andrea was very helpful and professional and my service was completed in a timely manner. My only complaint is that of the waiting area which needs revamped post COVID pandemic. TV is too loud at times a was completed in a timely manner. My only complaint is that of the waiting area which needs revamped post COVID pandemic. TV is too loud at times and the seating needs to be placed so that those of us who do not want to sit "on top" of another customer can do so without being rude. Some people took up the tables who didn't need them forcing some who had laptops etc. to sit in regular seats. I don't want to sit so close to someone I don't know. More

Service advisor Kevin is great to deal with. Always feel comfortable leaving my Mustang in his capable hands. Always feel comfortable leaving my Mustang in his capable hands. More

Service advisor Kevin konek went out of his way to help me out. Service was performed as scheduled and done with no problems encountered. Very satisfied with wash ford me out. Service was performed as scheduled and done with no problems encountered. Very satisfied with wash ford More

Everything was handled like professionals like you would hope every garage would be like, but they’re not. They did the work correctly quickly and for a fair price, that’s all you could ask for these days t hope every garage would be like, but they’re not. They did the work correctly quickly and for a fair price, that’s all you could ask for these days thumbs up to all of them More

I had a very good experience both with my truck and my wifes edge. Do what you need to do to retain Kevin the service manager!! He is amazing at his job and goes out of his way!! wifes edge. Do what you need to do to retain Kevin the service manager!! He is amazing at his job and goes out of his way!! More

Really smooth transaction from start to end, love the home pickup and drop off service! home pickup and drop off service! More

Awesome service every time. Kevin Koneck is the best service advisor we have ever dealt with at any dealership ever. Kevin Koneck is the best service advisor we have ever dealt with at any dealership ever. More

It was very easy to schedule a service appointment. The staff were pleasant, and professional and the service was completed in a timely manner. The staff were pleasant, and professional and the service was completed in a timely manner. More

Great and timely service. Don was very helpful and professional Will continue to go here Don was very helpful and professional Will continue to go here More

Great service department No issues. Work was done as expected. Kevin provides excellent customer support. Work was done as expected. Kevin provides excellent customer support. More